Front of House Attendant

3 days ago

Springwood, Australia Mingara Leisure Group Full time

Hang on to your hat You’ve just stumbled across what could be the most enjoyable, exciting and memorable role of your career.

Would it be great to be part of a reliable, progressive, safe and unified team working together to create memorable experiences for the local community? Your enthusiasm and energy will contribute to our great team of innovative, talented people who help each other succeed across all our areas.

Join our team and you’ll have great personal and professional opportunities Our scholarship program will keep you learning; our training will provide you with a variety of new skills to promote your career; a discount on food and coffee will keep you happy; a fitness incentive will help keep you well; and a great team culture will keep you motivated and inspired.

It sounds pretty good, right?

It gets better you’d be based at Springwood, in the beautiful Blue Mountains, but our organisation also makes life great on the Central Coast, in Sydney and in Port Macquarie. Our vision is ‘to make a significant contribution to the quality of community life’.

Who are we?

We are Springwood Sports Club, the greatest Club on the Blue Mountains, offering a diverse range of facilities including dining (Gather), Event Room Hire, Gaming, Bar, Tab, Keno and Promotions.

A great opportunity

We are looking for a people-person Someone who enjoys interacting with others and helping to create memorable experiences for our members and visitors while they spend time at our venue.

The purpose of this role is to:

- Create memorable experiences for our customers.
- Educate our customers about what’s on at the club, product offerings and membership rewards.
- Consistently and proactively provide customers with a high level of customer service.
- Embrace the Club’s Vision, Mission and Values.
- Comply with the Club’s policies and procedures (e.g RSA/RCG, safe food handling).
- Be open to training and development opportunities and willing to learn all aspects of the club.

**Requirements**:
We are looking for someone who is dynamic, flexible and approachable. To succeed in this role, you will have
- A high standard of personal grooming in line with the club's dress and grooming standards
- Thirst for knowledge You'll be learning everything there is to know about the clubs products, offerings, promotions and members' rewards programme
- RSA and RCG (must be willing to obtain this if you do not yet have one).
- Willing and able to work hours required in hospitality. We are operate 7 days a week with shifts between the hours of 08:30am - 02:00am
- An interest in food and beverage products - able to chat coffee, recommend a wine and suggest a pairing for dinner

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