Customer Engagement Associate

1 week ago


Brisbane, Australia Qlicksmart Full time

We know that our staff are the force that pushes Qlicksmart forward. We take pride in our team’s diversity, talent, and drive to make people’s lives better.

At Qlicksmart, we invest in our staff so that they can flourish. Our culture is built around respect, open-mindedness, and continual learning. From our work experience students to our leadership positions, we are together in this mission to improve safety in healthcare.

Established medical device company seeks a Customer Engagement Associate to successfully build and maintain key distributor and customer accounts.

**The Role**:
- Develop and maintain relationship with local and international distributors across Qlicksmart’s global distribution network
- Deliver commercial success via engaged communication with distributors and customers

As the Customer Engagement Associate in a successful team, you will build and cultivate relationships with key distributor and customer accounts as well as targeting market segments and territories for new growth. You will play a vital role in developing the company’s processes around customer and distributor onboarding and engagement strategies. You will work closely with cross-functional team members in the company to achieve company’s yearly sales targets and KPIs.

**The key accountabilities include**:
- Assist with developing and managing Qlicksmart’s bottom-line business by growing and expanding our distribution network
- Conduct product sales training with our distributors to equip them with the knowledge in sales strategies and product messaging, to target commercial and clinical decision makers in line with Qlicksmart’s portfolio strategy
- Conduct in-person and online product training to clinicians as part of new customer onboarding process
- Conduct market research activities to address distributor and customer enquiries as well as to support new sales campaigns
- Assist the senior management team to develop, manage, and meet annual turnover goals
- Work closely with Marketing team to develop effective communication and campaign strategies
- Contribute effectively to the company as a strong team player

**Who You Are**:
You are someone who wants to influence your own development and have an enthusiastic approach to expand your knowledge of commerce and business. You will also need to be capable of managing multiple tasks and effectively prioritising your work. Becoming a member of our team requires you to be result-driven, with an outgoing personality and a persistent attitude. As our customers come from every corner of the world, you will also be a professional with a strong understanding for cultural differences.

You will have a tertiary qualification in communications, business, commerce, marketing, or science. Prior experience in customer service, nursing, medical devices, or the healthcare industry will be a plus.

You will have excellent analytical and planning skills and the conceptual capability to identify and respond to new commercial opportunities.

This position is open for new graduates and available for immediate commencement.

**Who we are**:
Qlicksmart is an award-winning Australian company established in 1996 which specialises in developing, manufacturing, and distributing world-class medical devices. Our products are recognised globally as industry-leading devices and we are passionate about creating a safer working environment for all healthcare workers. Our success is built on innovation, determination, and diversity. As such you will be part of a friendly, enthusiastic, and collaborative team which prides itself on a culture of mutual respect and inclusivity.



  • Brisbane, Australia Qlicksmart Full time

    We know that our staff are the force that pushes Qlicksmart forward. We take pride in our team’s diversity, talent, and drive to make people’s lives better. At Qlicksmart, we invest in our staff so that they can flourish. Our culture is built around respect, open-mindedness, and continual learning. From our work experience students to our leadership...


  • Brisbane, Australia Give A Grad A Go Full time

    Competitive salary of $60,000 - $65,000 + Super - Play an important part in improving and modernising democracy - Remote working from anywhere in Australia **Company profile** **- Digital Consultancy** Our client is a social enterprise consultancy built to help world leaders modernise democratic processes by using digital methods. Founded in the UK in 2001,...


  • Brisbane, Australia Heidi Full time

    **Who are Heidi?** Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice alongside AI systems that reduce admin, improve clinical quality, and increase access. Heidi is one of the first real examples of that future - already live, already trusted, and already changing...


  • Brisbane, Queensland, Australia ApexFocusGroup Full time $40,000 - $60,000 per year

    About UsWe are an online platform that connects individuals with opportunities and information in areas such as education, scholarships, grants, and career advancement. We're expanding our operations and looking for a dedicated Customer Support Associate to join our growing team.About the RoleAs a Customer Support Associate, you'll play a key role in...


  • Brisbane, Australia Fathom Full time

    Fathom is a fast-growing global FinTech company that helps businesses to leverage their financial data. We help tens of thousands of advisers and business owners worldwide gain the insights they need to make better business decisions - and we're just getting started! We are headquartered in Brisbane - and have global offices in the US, UK & the Phillippines....


  • Brisbane, Australia Spinal Life Australia Full time

    Essential Services Business offering security of a permanent full-time role - Strong administration & communication skills required - training provided - Diverse role in a supportive team | Salary Packaging Options | Woolloongabba l Spinal Life Australia is a non-profit organisation that provides expert knowledge, specialist therapies and support tailored...

  • Associate Cls

    2 weeks ago


    Brisbane, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: QLD- Brisbane inner - **Join our New and Increases team in Complex Lending Solutions based in Brisbane City**: - **Be supported to learn and grow whilst developing the career you want**: - **Bring your passion to support our customer and communities to Business & Private Banking** As a **Customer Lending...


  • Brisbane, Australia Automic Investment Groups Full time

    Company Overview: Automic Investment Groups is a leading investment company specializing in various industries such as finance, real estate, and technology. Our company is dedicated to providing innovative investment solutions and exceptional customer service to our clients. We are currently seeking a highly skilled and motivated individual to join our team...


  • Brisbane, Australia Compare Club Full time

    Attractive base salary plus UNCAPPED commissions = $80K ++ earning potentia - No Cold Calling required - you're simply re-engaging customers - Start on the 15th of April! Join a fast-growing company with a vibrant & inclusive culture! We're an industry leader in the comparison services industry offering attractive base salaries plus UNCAPPED commissions...


  • Brisbane, Australia Compare Club Full time

    Attractive base salary plus UNCAPPED commissions = $80K ++ earning potential - No Cold Calling required - you're simply re-engaging customers - Start on the 11th o March! Join a fast-growing company with a vibrant & inclusive culture! We're an industry leader in the comparison services industry offering attractive base salaries plus UNCAPPED commissions...