Defects Supervisor

2 weeks ago

Melbourne, Australia Kapitol Full time

Top 5 in Best Places to Work 2022, 2023
- In-house construction training & development programs
- Work with a team of creative, innovative thought leaders

**_
Ready to build a better future with us? _**

At Kapitol Group, we pride ourselves on being Victoria's second largest privately owned construction company.

Our vision is to continuously improve the construction industry by setting new standards for quality, safety, culture and work-life balance.

We’re a team of high performing professionals obsessed with innovation and excellence in construction. Our work spans the commercial, education, industrial, and residential sectors.

As we continue to expand, and with a healthy pipeline of work, we are looking for a talented and versatile Defects Supervisor to join our team. You will have demonstrated experience in a hands-on, customer facing role within the construction industry, with very strong relationship management skills having worked with a range of different stakeholders in the delivery of projects.

**_ What you'll do:_**
- Assist in the end-to-end defect rectification process across our projects
- Conduct quality checks to ensure high quality works and mitigation of defects
- Coordinate the Defect Rectification process, including subcontractor supervision, ensuring rectification works comply with HSEQ standards and minor defect rectifications as required
- Contribute to the administrative processes for customer care, including the defects register, warranty records, invoices
- Obtain quotes for necessary works as required
- Participate in regular progress meetings and communicate updates with relevant stakeholders
- Provide consistent, positive customer service, ensuring strong communication at all times
- Assist with final sign off and handover of defects

**_ About you:_**
- A passion for the construction industry, with previous experience in a similar Defects, Customer Care or Maintenance role
- Trade background, with skills to conduct minor defect rectifications
- Relevant tertiary qualifications or equivalent industry experience
- A First Aid Certificate and Construction White Card
- Knowledge of the commercial construction processes
- Experience with Hammertech or similar safety systems (desirable)
- Strong communication and relationship management skills
- Strong organisation and coordination skills, as well as time management and prioritisation
- Collaborative approach and a focus on teamwork

**_ How you’ll benefit:_**
- Investment in training with the aim to have the best trained workforce in the industry
- Free health assessments for all staff
- Paid parental leave for both primary and secondary care givers
- Fast-tracked career development opportunities and support through mentoring, workshops and retreats
- Industry-leading internal communication channels to break down silos across sites, allowing staff to share ideas, lessons learnt and other resources.

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