Warranty Supervisor

1 week ago

Greater Melbourne Area, Australia Sherridon Homes Full time $104,000 - $130,878 per year

About Us
The AHB Group is a leader in building residential homes. Our vision is deliberately simple: 'To be the home builder most known for changing consumer views on home building in Victoria.

Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, Marque just to name a few.

We are growing and so is our Warranty team, so we find ourselves now looking for an experienced
Warranty Supervisor
to join us make our customers dream come true.

This role would service the Northern and Western Suburbs.
What You'll Do

  • Manage and coordinate warranty inspections, defect assessments, and rectification works.
  • Ensure all works comply with Building Act 1993 (Vic), Domestic Building Contracts Act 1995 (Vic), and relevant codes/standards.
  • Prepare and issue clear work orders, scope of works, and rectification schedules to subcontractors and trades.
  • Monitor and report on progress of warranty works to ensure timely completion within set service level agreements
  • Ensure warranty works are carried out in compliance with statutory obligations, Australian Standards (AS 3740, AS 3958, etc.), and NCC requirements.
  • Maintain accurate and up-to-date records in company systems
  • Prepare reports on recurring defect trends, subcontractor performance, and warranty cost analysis for management.
  • Participate in internal audits and quality improvement initiatives.

What You'll Bring
Certificate IV or Diploma in Building & Construction (preferred).

Minimum 3–5 years' experience in construction supervision, with at least 3 years in warranty/defect
Sound knowledge of VBA requirements, NCC (BCA), and Australian Standards.

Current Victorian Driver's Licence and White Card.

Ability to work autonomously as well as in a team environment

CERT IV in building and construction is highly regarded

About You

  • You bring a positive attitude to every interaction.
  • You stay calm and professional, even when handling unhappy customers.
  • Your communication skills are top-notch, clear, confident, and compassionate.
  • You've got a charismatic personality that can turn tough conversations into positive experiences.
  • You're resilient and comfortable dealing with challenging customer interactions regularly

Benefits

  • Fully maintained company Vehicle
  • Mobile Phone, Fuel Card, E-Tag Provided
  • Weekly team catch-up's and coffees so you never feel like your alone
  • Awesome team and a down to earth leader
  • A growing building company with a huge pipeline of work
  • Our company events are second to none
  • Opportunities to grow within the organisation

Next Steps…..
If it sounds like you, we would recommend you make an application today to get the ball rolling. We look forward to your application.
Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.
To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.

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