IT Assistant

1 week ago

Melbourne, Australia Nexia Australia And New Zealand Full time

IT Assistant

**03rd December, 2024**

We are seeking an enthusiastic in-house IT Assistant to join our Team to perform a variety of troubleshooting and support activities.

At Nexia Melbourne, when we look at businesses, and the people in them, we see potential. We don't just see where people are, we see where they could be. We don't just see problems, we see opportunities. See, what excites us is our client's success, because we get to grow alongside them. And while we're in the business of accountancy and advice, we're actually in the business of people - because we believe that when great people are aligned, great things happen.

**Essential skills and experience**:

- Relevant tertiary qualification/degree
- 12 months experience in a similar role
- A strong customer service focus
- Be able to articulate clearly and concisely from end user to senior management
- Good understanding of networking and protocols
- Skilled at troubleshooting and problem solving
- Knowledge of Windows Desktop operating systems and Microsoft Office Suite

**Role and Responsibilities**:
The IT Assistant will contribute to the ongoing IT operations of the firm, including:

- Providing technical support to internal and external clients
- Working with external partners to maintain availability of enterprise software systems
- Deployment of SOE (Standard Operating Environments)
- Ensuring integrity of system backups

**Our Perks include**:

- Team lunches, drinks and firm-wide events
- A purpose driven organisation focused on navigating our team and clients towards long term success.
- Paid Parental leave, Employee Assistance Program (EAP), structured learning and development, office snacks and access to discounts from top retailers

**How do I apply?**
- Your up to date CV
- A cover letter outlining your suitability for this position

Job ID 2yzMKlcuhKSP

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