Personal Assistant

Personal Assistant
- Job number: 802172
- Primary position location: VIC- Melbourne CBD
- Category: Administration & Office Support
- Category: Banking & Financial Services
- Work type: Permanent Full time
- Closing at: Aug 19 2025 - 23:55 AEST

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- **Opportunity located in Melbourne CBD | Support Executives on a 3:1 ratio who are located in Melbourne, Sydney and Adelaide.**:

- **Use your Personal Assistant expertise to ensure our Executives are supported to achieve and drive performance excellence.**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of **Personal Assistant**, you will join our **Chief Operating Office (COO)** Team**within Technology & Enterprise Operations (T&EO) that’s doubling down on driving operational excellence and keeping it simple.

**Each day, you’ll go above and beyond to**:

- Ensure all administrative matters in the office are undertaken proactively and efficiently and ensure timely follow-ups on tasks and deadlines for the Executive.
- Assist with onboarding/offboarding of Executive’s direct report employees including managing Colleague Connect issues, and managing delegated systems (Sourceline, PAP, People Hub/SAP, MyID, Service NAB).
- Ensure individuals adhere to the work expense policy and process, proactively raise any events or issues, and assist in preparing monthly reports and reconciliation.
- Demonstrate professional and ethical behaviour in all aspects of your work ensuring compliance with external legislation, bank standards and internal policies and procedures.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Track record of experience in previous administrative roles supporting at Executive level in a large, corporate environment.
- Exceptional organisational and time management skills, with the ability to work autonomously to meet deadlines.
- Exceptional verbal and written communications skills with the ability to engage with a wide range of stakeholders at a senior level.
- Collaborative, forward thinking, proactive, with outstanding attention to detail.
- Ability to manage multiple priorities with attention to detail is essential for this role.
- High level of professionalism, discretion, and adaptability.

Include below on internal ad only:
**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**Build your career with NAB**

**_ Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role. _**

**Looking for career advice?**

We’re excited about your interest in this opportunity For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.

Include below on external ad only:
**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB