Educational Quality Specialist

Location negotiable within North Region; flexible work options
- Permanent, full-time position
- Education Quality Specialist

**THE OPPORTUNITY**
TAFE NSW is dedicated to meeting the evolving needs of the NSW economy and workforce, offering world class training and education that delivers the skills needed for the jobs of today and tomorrow. Grow your career in a dynamic and collaborative environment, where you can innovate, create value and proudly play a meaningful role in delivering quality training to the people of NSW.

**ABOUT THE ROLE**
The **Educational Quality Specialist** is responsible for providing specialised educational coaching and support to Skills Teams and TAFE NSW’s educational initiatives to deliver personalised learning and case management advice, additional support services, and to harness industry expertise to assist in learner retention.

**You’ll love this role if you can**:

- Proactively influence behavioural change in delivery practice and drive continuous improvement.
- Work in a high functioning, collaborative team environment and manage the expectations of stakeholders and/or customers with conflicting priorities and business requirements.
- Analyse research and critically review contemporary case management practices.
- Build and maintain professional relationships to achieve well-formed and balanced outcomes with a diverse group of clients in an evolving and dynamic business environment.

Crucially, you are someone who shares the TAFE NSW Values of Integrity, Collaboration, Excellence and Customer First.

**ESSENTIAL REQUIREMENTS**
1. Appropriate Degree or Diploma at AQF levels 5-8 or equivalent and appropriate vocational and or industrial experience.
2. Knowledge and experience in the VET environment.
3. Demonstrated experience in advisory roles in dynamic and complex environments, specifically providing advice, assistance and support to management on student learning programs, educational assurance and initiatives.
4. Well-developed communication and negotiation skills across a range of customer groups with diverse specialties.
5. Ability to address and meet focus capabilities as stated in the Position Description

For further information regarding the role please review the position description and information package.

**OUR COMMITMENT TO DIVERSITY & INCLUSION**
We will provide reasonable adjustments in our recruitment process and in the workplace.

**HOW TO APPLY**

1. An up-to-date resume (PDF Format).
2. A cover letter indicating your suitability for the role and how you meet the Essential Requirements of the position.
3. A separate written response (PDF Format) which clearly addresses the two targeted questions (maximum 300 words per question).

**Closing Date: Monday 29 May at 11.59pm**

**Please note**:
All interviews will be conducted via Microsoft Teams.
This is a child-related position. A Working With Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. An eligibility list (valid for 18 months) will be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list.

**Key Application Responses**:
**Targeted Questions**

1. Provide an example of your approach to designing and implementing a capability program for a large and diversely located teaching team. What continual improvement learnings did you gain from this experience?

2. Provide an example where you have been required to research and analyse complex data and reporting in order to propose a solution for a customer. What was the outcome of the solution you proposed?