Sales and Customer Service Representative

6 days ago

West Melbourne, Australia Aftershock Pc Full time

At Aftershock PC Australia, we pride ourselves on being at the forefront of technology, delivering cutting-edge performance and aesthetics with our range of custom-built PCs. As passionate believers in delivering excellent service, we're dedicated to ensuring that our customers not only get the best products but also an unparalleled experience.

**Position**: Sales/Customer Service Representative

**Key Responsibilities**:

- Drive sales by understanding customer needs and recommending suitable products and configurations.
- Handle customer inquiries, and feedback promptly and professionally.
- Maintain up-to-date knowledge of our products, services, and industry trends.
- Collaborate with the technical team to resolve any product-related issues faced by customers.

**Desired Skills & Qualifications**:

- Expert level component knowledge for PC's
- Prior experience in sales or customer service is an advantage but not essential.
- Strong communication and interpersonal skills.
- Ability to articulate complex technical details in a manner understandable to non-experts.
- A passion for technology, particularly in the PC gaming segment.
- Team player with a positive attitude and eagerness to learn.
- Self-motivated, with the ability to handle multiple tasks concurrently.

**What We Offer**:

- A dynamic and supportive working environment with ample growth opportunities.
- Staff discounts on Aftershock products.
- Access to the latest PC gaming technology and peripherals.

5 days

Schedule:

- Every weekend (Saturday )
- Monday to Friday (Rostered day off)

Pay: $50,460.00 - $62,578.70 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 10/02/2025

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