Reception/administrative Assistant

2 days ago

Clifton Hill, Australia Forensicare Careers Full time

Deliver professional, confidential reception and admin support
- Manage appointments, records, and clinical correspondence
- Use multiple systems to maintain accurate client data and files

Job location
This position is located at the Community Forensic Mental Health Service (CFMHS) in Clifton Hill, 15 minutes from Melbourne’s city centre. CFMHS is a specialist state-wide agency that works with individuals who have a serious mental health illness and have offended or are at risk of offending. Our CFMHS Service is expanding our services to Regional Victoria with Barwon and Hume services established.
**About the Role**:
The Administrative Assistant - Receptionist is responsible for providing high level administrative support to the clinical team, senior management and clients of the Community Forensic Mental Health Service, in addition to a professional and confidential reception service to the clients.
**Duties**:

- General Correspondence.
- Maintain an efficient office information filing system.
- Monitor appointments for clients and clinicians.
- Enter patient and other data onto information systems.
- Maintain databases, PMI and CMI/Rapid.
- Co-ordinate the flow of incoming mail and register outgoing mail.
- Assist in the culling and upkeep of medical records
- Assist in the archiving of corporate records.

**About You**:

- Appropriate experience and demonstrated ability to provide a professional and confidential reception service, including the use of a PABX telephone system.
- Desirable experience in learning and working with different information systems
- Excellent communication and interpersonal skills and the ability to maintain confidentiality.
- Ability to deal with a challenging client group in a non-judgemental manner.

To access a detailed position description, please click LINK TO POSITION DESCRIPTION.
- Please Note - Applications will be reviewed and interviewed as they are received. Advertising may close earlier than indicated.

A culture where people matter.
- Excellent supervision and investment in the skill development of all our team members.
- Well defined career pathways existing across our Directorates with multi-disciplined Teams.
- Salary Packaging Options available - Mortgage, Rent, Car, Expenses
- A leading, multi-faceted approach to safety, with unparalleled strategic, practical, individualised and team-based supports to minimise risks and fear and maximise safety and security, underpinned by our workplace health and safety strategy.
- Celebration and reward for good performance, through employee recognition.
- Access to an employee assistance program - an external, confidential, self-referral employee wellbeing program, for personal or work-related matters.
- A mental health and wellbeing program providing psychological, peer support and critical incidence response programs.

Eligibility
- Influenza and Immunisation Evidence

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