Administration Officer

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Alfred Specialist Medicine program - 80 hrs fortnight ongoing position**:

- ** Classification code: HS1**:

- ** Position across both Alfred and Caufield sites**:

- ** Staff benefits**:

- ** Join a dynamic team providing great patient customer service**

**About Alfred Specialist Clinics**:
Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.
Alfred Health Specialist Clinics is responsible for the overall delivery of several health services across the organisation providing medical, nursing and allied health services to patients across all three campuses.

**Alfred Specialty Medicine Program**:
The Alfred Specialty Medicine Program with in the operations division is comprised of 6 clinical units including Clinical Genetics and Genomics, Dermatology, Endocrine and Diabetes, Gastroenterology, Renal and Rheumatology. The program provides admitted services including multiday (Ward 4WA) and Same Day Dialysis services (Alfred, Caulfield and Sandringham campuses), and specialist outpatient and ambulatory services. The Alfred Specialty Medicine runs a large outpatient service with a focus on multidisciplinary specialty clinics with >42,000 patient consultations per year with clinics across The Alfred, Caulfield and Sandringham Campuses. The inpatient component of the program admits >22,000 patients per year across the Gastroenterology, Renal, Endocrine and Diabetes and Rheumatology. In addition, the program has world-leading research program completing the clinical services and providing access to our patients to the latest innovations in clinical care.

**About the role**:
This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.

The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.

The job will see you;
- Greeting Patients, handling referrals, answering phone calls, and booking patient appointments
- Supporting clinical staff (Doctors and Nurses) with administrative tasks

**Desirable**
- Sound administrative experience - Hospital environment preferred but not essential
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

**Benefits**
- Discounted car parking
- Salary packaging with novated leasing
- Alfred campus close to public transport
- Onsite gym
- Easy public transport access and discounted care parking

**If you have any queries regarding the role, please contact Glenise McNally (03) 90763375**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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