Field Service Technician

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

**OBJECTIVE**

Performing installation, maintenance, and monitoring activities for Redflex's Intelligent Traffic Systems in the field. The role comprises a mix of scheduled and reactive repair work including problem solving and process improvement to ensure the team can grow in efficiency.

**ACCOUNTABILITIES**
- Understand and adhere to all Redflex policies, standards, processes, procedures and guidelines. Refer to Quality and OHS Manuals and Redflex's Guiding Principles.
- Installation and commissioning of bespoke Redflex's systems.
- Preventative and remedial maintenance of Redflex's systems requiring rostered On-Call (remote only) and Out of Hours work, including weekends and public holidays.
- Diagnosis and Root cause analysis and rectification of system faults.
- Certification of speed measuring devices both Fixed and Mobile Speed Camera Systems.
- Completion of reports and documentation in compliance with stakeholder SLA's.
- Completion and submission in a timely manner of timesheet and expenses reports
- Attendance and participation in team meetings and training sessions.
- Work collaboratively with the larger team and independently manage and own, your prescribed work responsibilities.
- Ensure interpersonal communications are clear and concise.
- Embrace change and be flexible in accepting reactive and scheduled work assignments.
- When appropriate offer process improvement ideas and document changes.
- Ensure all company property, including tools and vehicles are, handled with respect and maintained appropriately.
- Maintain a clean driving record and Australian Criminal History Check.

**TRAVEL**
- Travel throughout NSW is a requirement of all Field Services Technicians.
- Reactive Maintenance and certification activities are required to be carried out throughout NSW and may require immediate travel to regional locations.
- Travel can be either by vehicle or plane and overnight stays will be required.
- Trips away can be over a single night or multiple nights or day trip.
- Interstate or international travel may be required.

**On occasion technicians may need to assist with other projects outside the NSW Maintenance Program**

**Aligned with Verra Mobility Values**:

- **Do What's Right** - We're committed to doing the right thing for each other and for our customers - integrity is our DNA.
- **Lead With Grace** - We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
- **Own It** - We foster a culture of accountability and excellence, where going the extra mile is standard practice.
- **Win Together** - We are ambitious and like to win, but we know we win more when we include others and work together.

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.