State Online Manage

2 weeks ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

***About the team**:
Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

Coles online is looking for a State Online Manager who will work in partnership with State GM and Operations Managers to create and execute the national and state Online strategy.

***
**About the role**:
Reporting to Head of Operations, Coles Online - this role will partner State Operations team to drive accountability through the line to deliver sustained and effective key performance indicators (availability, efficiency, fulfilment). This role will also support State, Regional, Store and Department Managers to identify, develop and execute new opportunities for driving sales and coverage of Online function.

**About you and your skills**:
As the State Online Manager, you will have strong and pragmatic Influencing skills and stakeholder management experience at senior level. You will also have proven senior leadership, customer management and cost control experience. Also, you will have wide, multi-site understanding of supermarket operations, including growth of new and existing business unit(s).

Your skills
- Ability to identify new sales/operations opportunities.
- Communication, planning and organisational skills.
- Ability to deliver improved Online store network through effective people engagement and network planning skills.
- Experience of leading and managing the implementation of major change projects in a high-pressure environment.
- Ability to identify trends of poor performance and their operational causes and provide actions, engagement and in store support to improve results
- Strong commercial acumen skills to drive profitable sales
- Identify, analyse and discuss links between sales, availability and fulfilment data with all levels of the business (State GMs, RMs, Store Managers and Department Managers
- Ability to influence State, Regional, Store and Department managers

LI-ECOM2

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 67728

Employment Type: Full time

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