People and Culture Manager

**People and Culture Manager**

Burger Urge (BU) has been making delicious and juicy burgers for 16 years We believe in making burgers the way they should be, with premium local ingredients, and delicious, classic, and on-trend recipes.

**Our vision** is not just to grow a ‘successful restaurant chain’ or a ‘great burger brand’ - This is a narrow view of who we are as individuals & as a collective.

**Our vision** is to develop a group of companies that seamlessly integrates beautiful product design in the areas of food and entertainment, music, film, art, and fashion in order to create one of the world’s leading food, retail & lifestyle brands.

**Our vision** is to redefine the food and hospitality industry just as Apple redefined computers and how Nike redefined sporting apparel.

**Our vision** is to reimagine a better future for our industry, people, animals, and planet, and create beautiful products and experiences that reflect our interests, values, beliefs, and aspirations as individuals and as an organisation.

Reporting directly to the COO the People and Culture Manager at Burger Urge will play a critical role in shaping the employee experience and organisational culture of one of the fastest-growing gourmet burger chains in the industry. You will be responsible for developing and implementing people strategies that align with the company's mission and values, while also driving business results.

The Role
- Developing and executing comprehensive talent acquisition and retention strategies to attract, develop, and retain top talent across all levels of the organisation.
- Working closely with the leadership team to build and maintain a positive and inclusive culture that values diversity, equity, and inclusion, and fosters employee engagement, motivation, and productivity.
- Overseeing the development and delivery of employee training and development programs to support employee growth and career advancement, and drive business performance.
- Managing and optimising the performance management process, including goal setting, performance evaluation, and employee development planning.
- Ensuring compliance with all applicable employment laws and regulations, and supporting the People Manager team in managing employee relations issues, investigations, and conflict resolution.
- Provide guidance and support to the in-store People Manager team on all employee lifecycle matters.
- Develop and successfully implement company policies, procedures, and processes ensuring that they are legislatively compliant and reflective of current best practice
- Onboard new staff at a Head Office and Manager level instore including; contracts, position descriptions, compliance items (Fair work statement, RSA certificates, etc), and training verification.

Burger Urge Perks
- Generous employee discount on all menu items and merchandise
- Growing company with expanding roles and promotion pathways
- Strong market position within the industry with ongoing job security assured.
- New Farm location is close to public transport, ICB, Fortitude Valley, and CBD
- Burger Urge is the most creative brand in the industry today, which flow into our operating structure and management processes.

Additional details
- The probationary period will include 2 weeks in-store as a crew member learning the operational side of the business.
- KPI bonus will commence at the start of a new quarter or earlier at the discretion of the Director.

About you
- 5+ years of general HR experience
- 2+ years of HR Management experience
- Experience with employment contracts and PDs.
- Extensive regulatory, Fairwork, and NES knowledge.
- Capable of Award interpretation

Video