Client Engagement Officer

2 weeks ago


Sydney, Australia SASA CARE Full time

About Sasacares Pty Ltd

We have been providing services for Ndis Participants, process of becoming an NDIS registered and provide a range of services to NDIS clients

to support them to reach their goals and build their capacity. Sasacares was created to support people on the NDIS to support choice

and control and ensure their independence is always upheld.

Ensuring that all people with a disability have their needs met, goals reached and providing a quality service to all persons.

About the role

The purpose of this role is to find the referrals for the supports and services required by participants, their families on an individual basis.

Key responsibilities will include:
Coordinate for the referrals for NDIS participants including mainstream, informal and formal support.

Coach participants through individual recovery plan development and implementation, assisting to build

skills for self-direction and take control of their own lives

Provide and facilitate referral pathways is the main goal

Support implementation of services that best suit the participant’s needs and wants

Engage with NDIA regional contacts, including Local Area Coordinators

Maintain positive working relationships and linkages with community agencies, clinical services, and all other relevant providers to ensure effective communication, referrals and support coordination can occur

Monitor and report progress against NDIS Goal Plans, budgets, and data collection

Maintaining the direct interactions with Nsw Public Health, Social workers, Support coordinators

Meet targets as determined for effective service provision and adhere to KPI’s

Provide and maintain quality service and always portray a professional image on behalf of SasaCare

Understand the "NDIS key terms" and provide different supports to your participants pending on their needs and requirements such as Chance of Circumstances and Internal Reviews.

Work Remotely
- Temporarily due to COVID-19

**Job Type**: Casual

**Salary**: From $30.00 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
We maintain High amount of safety

**Experience**:

- Marketing: 1 year (preferred)
- Client engagement: 1 year (preferred)
- NDIS: 1 year (preferred)

Shift availability:

- Day Shift (preferred)


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