Event Customer Service Staff

2 weeks ago

Ipswich, Australia ACES Group Full time

**About the Role**:
Event Force (owned by ACESGroup) are seeking motivated casual event customer service staff to work at CMC Rocks, Australia’s premier country music festival, in Ipswich between **Friday 21st March and Sunday 23rd March.**

We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer service to fans at events. You will be working outdoors with your team members to scan tickets, assist patrons, provide general customer service and resolve ticketing queries.

Shifts will likely be available between **Wednesday 19th and Sunday 23rd March** with shifts available early in the morning to late in the evening.

Shift opportunities may also exist in the future for those interested in working with Event Force across other events in surrounding areas including Brisbane, however applicants for this role must be available to work at CMC Rocks in Ipswich between **Wednesday 19th and Sunday 23rd March 2025.**

**You will be**:

- Scanning Tickets
- Providing General Customer Service
- Selling Tickets
- Resolving Ticketing Queries

**What you need**:

- Must be available to work multiple shifts between **Wednesday 19th and Sunday 23rd March in Ipswich**:

- Can do attitude with excellent levels of customer service
- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to learn systems and follow procedures
- Appropriate work rights in Australia

**Why work with Event Force?**
In addition to a fun team atmosphere at the country’s best events, Event Force also offer;
- Training opportunities (via ACESGroup internal Registered Training Organisation)
- Minimum 4-hour shifts
- Attractive rates of pay
- Flexible rostering
- Future growth opportunities/career pathways

If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW
- ACESGroup do not accept referrals from recruitment agencies._

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

**Job Type**: Casual

Pay: From $33.00 per hour

Work Location: In person

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