Eligibility Case Manager

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

The **Workers' Compensation Eligibility Case Manager** is responsible for managing and overseeing workers' compensation claims within a self-insured environment. This role involves assessing claim eligibility, coordinating with various stakeholders, and ensuring compliance with applicable laws and regulations.

**Key Responsibilities**
- ** Claims Assessment**: Evaluate new claims for eligibility under self-insurance policies and applicable workers' compensation laws.
- ** Stakeholder Coordination**: Work closely with injured employees, healthcare providers, legal teams, and customer injury management personnel to facilitate communication and resolve issues.
- ** Documentation**: Maintain accurate and detailed records of all claims activities, communications, and decisions made throughout the claims process.
- ** Compliance Monitoring**: Ensure all claims comply with state and federal regulations and internal policies regarding self-insurance.
- ** Employee Support**: Provide guidance and support to injured employees regarding their rights, benefits, and responsibilities under workers' compensation laws.
- ** Training and Development**: Assist in the training of staff on workers' compensation assessment processes and self-insurance practices.

**Qualifications**
- Bachelor’s degree in a related field (e.g., Business Administration, Human Resources, Risk Management desirable.
- Minimum of 3-5 years of experience in workers' compensation claims management or case management.
- Strong knowledge of workers' compensation laws and self-insurance regulations.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in Microsoft Office Suite.

**Skills and Competencies**
- ** Analytical Skills**: Ability to assess complex information and make informed decisions.
- ** Attention to Detail**: Strong organisational skills with a focus on accuracy.
- ** Problem-solving**: Ability to identify issues and implement effective solutions in a timely manner.
- ** Empathy**: Understanding the challenges injured workers face and providing compassionate support.

**Working Conditions**
- Hybrid or Remote work arrangement available.
- Occasional travel may be required for meetings or site visits.

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer