Eligibility Officer

2 weeks ago


Brisbane, Queensland, Australia DXC Technology Australia & New Zealand Full time $80,000 - $120,000 per year

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you're ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together

The Workers' Compensation Eligibility Case Manager is responsible for managing and overseeing workers' compensation claims within a self-insured environment. This role involves assessing claim eligibility, coordinating with various stakeholders, and ensuring compliance with applicable laws and regulations.

Required skills, experience and qualifications

Qualifications

  • Bachelor's degree in a related field (e.g., Business Administration, Human Resources, Risk Management desirable.
  • Minimum of 3-5 years of experience in workers' compensation claims management or case management.
  • Strong knowledge of workers' compensation laws and self-insurance regulations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficient in Microsoft Office Suite.

Skills and Competencies

  • Analytical Skills: Ability to assess complex information and make informed decisions.
  • Attention to Detail: Strong organisational skills with a focus on accuracy.
  • Problem-solving: Ability to identify issues and implement effective solutions in a timely manner.
  • Empathy: Understanding the challenges injured workers face and providing compassionate support.

About DXC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at

Your working environment

Our 'people first' mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you'll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.


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