Principal Human Factors Specialist

Mott MacDonald NSW is a dynamic and innovative engineering, management and development consultancy working with high profile clients across Australia. We are wholly independent, employee-owned company with strong local leadership and autonomy.
We have a supportive and collaborative culture which values equality and diversity, and we take proactive steps to create an inclusive workplace.
Equality, diversity and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
We are committed to bringing diversity of thinking into our team, which means we value alternative paths, understand there will be career gaps and we have a culture in place ready to cultivate your talent. If you don’t have all the requirements listed below, but feel you can do this job, then we encourage you to apply.
Your opportunity
Our Human Factors team in Sydney is growing so we are looking for an experienced Human Factors (HF) / Human Centred Design (HCD) specialist to join us. We are involved in a variety of exciting projects incorporating HF/HCD into infrastructure, system and service design and providing behavioural insights for bespoke projects.
We are an established HF team with clients in NSW, VIC and QLD and work hand-in hand our wider Australian and International HF teams. We are in the process of expanding our multi-industry offering and keen to have HF/HCD leaders that can help new clients understand HF/HCD approaches and outcomes. The team structure allows excellent leadership opportunities for those interested in technical or line management and/or leadership of HF streams of work for different industries. We are well supported by a wider multi-disciplinary team with access to user testing suite, virtual and augmented reality modellers/equipment and 3D printing for mock-ups.

Your responsibilities will include:

- Lead Human Factors (HF) integration and Human Centred Design (HCD) activities for major projects and packages
- Coordinate delivery of HF/HCD technical assessments such as end-user testing (with VR or mock-ups), usability assessments, task analyses, human error assessments, anthropometric assessments, workload assessments, behavioural impact/change assessments.
- Lead the delivery of HF/HCD reporting including management plans, technical and assurance reports
- Management of junior HF/HCD resources on projects and supporting their skills development in project teams.
- Engage with colleagues, clients and project stakeholders to deliver and win new work
- Support wider HF team activities to promote awareness of Mott MacDonald’s capabilities and services with clients, industry bodies and stakeholders
- About You
As an experienced HF / HCD professional within a consultancy environment, with at least 7 years of experience, you’re comfortable working independently and making commercial choices to meet client needs. It would be preferable if you have experience working in the rail or transport industry. Experience with ETCS/ERTMS also desirable. Additionally, you’re able to work within a team, ensuring communication is maintained to deliver to deadlines.
To be successful in this role you will have/be:

- Graduated with a qualification in an Ergonomics or Psychology related discipline.
- Eligible for certification/chartership with relevant HF/HCD institutes (e.g. HFESA, CIEHF, IEF, BPS)
- Good knowledge and understanding of Australian and international HF/HCD standards and best practice (e.g., ISO 9241, AS7470, ISO 11064)
- Excellent peer review and report writing skills
- Ability to develop successful commercial proposals and tender responses
- Enthusiastic and agile, with the ability to define methods and scale Human Factors input to project scope
- Experience managing teams and/or suppliers on complex projects
- Highly developed interpersonal and communication skills
- Ability to manage different stakeholders and identify end-user needs
- Proven self-starter who can manage their own workload and responsibilities.

We want you to be with us for the long-term, so providing you with ongoing development and training opportunities is important to us.

Job Profile
- Our Benefits
Sydney is one of our largest offices in Australia, and we offer a range of compelling benefits and facilities to make this a great place to be, including:

- State of the art office and end of trip facilities
- Agile working
- Competitive salary and group bonus incentive scheme
- Options to purchase additional annual leave
- Employee Assistance Program enabling access to confidential and free coaching and counselling service
- Employee Resource Groups including APNA Equality Diversity & Inclusion team, Corporate Social Responsibility Groups, Reconciliation Action Plan team

We