Inbound Sales Consultant

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.**We are looking for Casual Inbound Sales Consultants. Our office is based in Padstow so if travelling to Padstow works for you, take advantage of our free onsite parking.**

Great areas to travel to Padstow include; Bankstown, Illawong, Revesby, Holsworthy, Mascot, South Sydney, South West Sydney or even along the M5 Airport line.

**The Role**:
This is a great opportunity for you to join an iconic leader in the glass industry and have fun whilst doing so.
- **Commencing rate**of $37.83/hr +commission +super,
- **Take inbound calls**and provide effective solutions to our customers.
- **Comprehensive training and onboarding program**to set you up for success
- **Book appointments for customers**to repair or replace their vehicle glass.
- **Selling and Sales is required,**including the upsell our Value Added Products to each customer.
- **Receive coaching and mentoring**from your leader to develop your skills.
- **Work in a well structured environment**, where you have visibility of your roster.

**About your Roster**:

- **Initial training**: Will be Monday to Friday for 4 weeks from 9.00am - 5.00pm **commencing 18 September 2025.**
- You must be available to work a **minimum of 25 hours per week,**on a rotating roster **between 8.00am to 10.00pm.**We will roster around your availability.
- **Weekend work and late shifts are available**for those who want to increase their take home pay with shift penalties
- After initial training, **we roster you around your availability,**and you can view your roster 4 weeks in advance

**About You**:
At O’Brien® we are **Caring, Collaborative, Genuine and Driven**. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here.
- **Experience working in a sales or contact centre**environment is advantageous.
- Our customers are at the heart of our business and we have a **customer focussed environment**.
- Enjoyment in **delighting customers and providing effective solutions**.
- Demonstrated passion for **delivering a top tier customer experience**.
- Great **communication and listening skills**.
- **Technology savvy**and able to learn and navigate multiple systems.

**Why choose O'Brien?**
- **On Site, Face to Face Training**:Step by Step initial training to set you up for success. Then receive ongoing training as you settle into your new position.
- **Supportive Team Environment**:Your Trainer and Leader, will train and coach you along the way.
- **Great Earning Potential**:Overtime, Weekend and Public Holiday rates as well as a great commission, that could have reach an attractive earning potential, in your second year.
- **Fun, Respectful and Connected Culture**:In the office we have an all day breakfast, team competitions, international celebratory days, fundraising events, internal social media platforms and an inclusive work environment for everyone.

**What’s in it for you?**
- **Employee Discount**:Receive discount, on company products and also on thousands of retail outlets.
- **Flexible working arrangements**:Work Hybrid between home and the office, after your first 6 months.
- **Support the Community**:Receive a paid volunteer day per year to support your favourite charity and community.
- **Reward & Recognition**:Ongoing reward opportunities, including financial rewards that are given, monthly, quarterly and annually.
- **Growth and Development**:Opportunities to start in our contact centre, build your knowledge, skills and experience and plan a career within and across the business.At **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents