Product Communications Manager

2 weeks ago

Melbourne, Australia Cbus Full time

Product Communications Manager

**About Cbus**
Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

**Overview**
Cbus is committed to promoting a greater understanding of financial products amongst our members. The financial wellbeing of members is a core principal of the fund. In your role as Product Communications Manager, you will facilitate the end-to end process of product communications using simple, plain language.

You will work with cross functional teams (Marketing, Admin Ops, Legal, Risk & Compliance) to ensure all product communication adheres to regulatory requirements and fund strategy.
This is a new role within the Product Team and proves scope to drive change across all of our product communications.

**About the Role**
- Leadership of a small team of Product Communications staff members, providing career development mentorship and appraisals.
- Creation of consistent content that makes it easier for our members to engaged and understand their super.
- Ensure regulatory compliance in all product communication.
- Creation of Product Disclosure agreements (PDSs), Significant Event Notices (SENs)
- Create and manage product website content.
- Work with external suppliers and others, ensuring SLA's are adhered to and working collaboratively to achieved shared goals.

**About You**
We're looking for a deep understanding of financial product communication expertise.
- High level of organisational skills including the ability to meet critical deadlines within a heavily regulated environment.
- Ability to translate complex information into language consistent with both 'plain English' and the Cbus brand guidelines.
- Communications within Financial Services experience is essential, and superannuation specifically will be highly regarded.
- Demonstrated focus on system and process simplification, including knowledge of Objective Keystone.
- Well-developed relationship building and stakeholder management skills including the ability to liaise with a range of staff, key stakeholders and service providers.
- Commitment to the success of the team through cross-functional communication and cooperation across the teams.
- A high level of comfort working in a membership-based organisation.

**We want to hear from you**
If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply.

Applications Close 13 February 2025 Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.

Job ID 4313806

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