Change Manager

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

As our Change Manager, reporting to the Head of Change Management, you will be responsible for enabling our governance, risk and internal audit programs to meet their objectives by leading business associates through the process, system and behavioural changes required to successfully achieve the projects outcome.

It is a fantastic opportunity to build change capability within the organisation, reducing resistance to change and ensuring business outcomes are achieved.

**A few of your responsibilities**:

- Facilitate the change management activities across remediation into successful business operations, including documenting and evidencing change artefacts.
- Design change management strategies and create targeted change management plans
- Facilitate and conduct focused groups to gather insights, feedback, and perspectives from targeted participant groups within safer gambling
- Conduct change readiness assessments
- Support the business in driving successful performance metrics to assess the effectiveness of change initiatives and make necessary adjustments to ensure successful adoption and sustainability.

**What we are looking for**:

- Extensive experience in change management within corporate governance, risk and internal audit programs
- Industry recognised certifications such as CMI certification and proficiency in change management methodologies (e.g., Kotter, ADKAR, PROSCI) are highly desirable
- Proven experience in effectively managing relationships with internal stakeholders and external service providers
- Established track record of delivering change aligned with business and project objectives

**About you**:
Your role will be pivotal in driving the success of our change capabilities.

**What can we offer you**:

- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- Endless career growth and opportunities to learn and develop your career
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Opportunity to work with elite professionals and assets

**Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.**

**Our culture**

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

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