Administration Officer

5 days ago


Brisbane, Australia Queensland Health Full time

Are you passionate about outcomes for children and young people across Queensland?
We're committed to providing life-changing healthcare for children and young people for a healthier tomorrow.
About the Child and Youth Community Health Services
The Child and Youth Community Health Services (CYCHS) brings together a variety of specialist community services to help our kids and their families to lead healthier lives.
CYCHS predominantly provides front line health care to communities throughout south east Queensland. In fact, the service provides access to community care to around 470,000 children, which represents 42 per cent of Queensland's children. A range of services are provided across the continuum of care as well as health promotion.
A number of Child and Youth Community Health programs, including Deadly Ears, reach communities throughout the entire state.
The service's 450 (full time equivalent) staff work in and from more than 50 community health centres, plus clinics, hospitals, schools, shops and offices, covering a geographic area beyond Beaudesert in the south to Kilcoy in the north.

**Your Opportunity**:
The position of Administration Officer Community Access and Bookings Service (CABS) encompassing the Child Health Service (CHS) and the Child Development Program (CDP) within the Division of Child and Youth Community Health Services (CYCHS) will:

- Provide a high level of customer service, demonstrating understanding, empathy, patience, and a positive attitude to assist with the administrative function in the processing of referrals and associated appointment booking processes.
- Support a team of clinical staff for Child and Youth Community Health Services and perform a range of administration functions to provide consistent and high-quality services within a phone-based environment.
- Provide a professional and courteous incoming call distribution service for staff, patients and external stakeholders of Child and Youth Community Health Service (CYCHS) ensuring appropriate action, response, and follow-up within suitable timeframes to support in delivering quality services.

What CHQ HHS can offer
Apart from contributing to the development of Australia's best paediatric health service, you will also benefit from a competitive remuneration package and a working environment which embraces professional development, builds capabilities and supports staff to maximise their health and wellbeing. Additional benefits include:

- Up to 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee Assistance Program
- Work/life balance, variety and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

**It is a mandatory condition of employment for this role to be**:

- vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
- Vaccinated against COVID-19 as outlined in the Health Employment Directive NO. 12/21 and the Queensland Health Human Resources Policy B70.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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