Specialist, Training

7 days ago

Sydney, Australia IAG New Zealand Full time

Make a difference as a **Specialist, Training & Capability CTP**

**YOUR ROLE**

The Specialist, Training and Capability is responsible for designing and implementing the CTP Claims’ Learning and Development Framework. This role establishes the annual learning and development plan, emphasising staff onboarding, customer service, leadership, technical expertise, and effective training delivery. It involves engaging internal and external experts as needed to optimise customer, people, risk, and financial outcomes.

This is a **permanent** role based in **Gadigal Country (Darling Park 2, Sydney)**.

**ABOUT YOU**
- Certificate IV in Training & Assessment
- Experience in Personal Injury Scheme
- Ability to analyse, interpret and deliver Personal Injury legislation or policy
- Experience in conducting thorough assessments to identify skill gaps and training requirements.
- Proven track record in designing and developing effective training programs and materials.
- Experience in delivering engaging and informative training sessions for employees at various levels.
- Experience in evaluating the effectiveness of training programs through feedback and assessment tools.

**Applications close - Monday 10 March 2025 at 23:59 AEDT**.

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

Joining IAG, you’ll have access to:

- Boosted superannuation with 13% as standard
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
- Grow your career through dynamic secondments
- Up to 50% off personal insurance, including home and motor insurance
- Energy transition opportunities to help us be net zero by 2050
- Award-winning recognition and reward program

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