Customer Success Manager

4 days ago

Brisbane, Australia etrainu Full time

Location- Brisbane- Department- Customer Success- Type- Full TimeWe are currently looking for a Customer Success Manager to deliver exceptional customer service and provide our clients the solutions and support to achieve their goals. This role will be reporting to the Head of Customer Success and based in the Brisbane headquarters.

**Responsibilities**:

- Build strong relationships with our clients to understand their needs and ensure their success with etrainu
- Serve as the main point of contact and liaison between clients and the rest of the etrainu team
- Take ownership of new accounts and manage their onboarding
- Stay in touch with clients to ensure that they're realising the full potential of etrainu

**Job Requirements**:

- Experience with B2B SaaS customer success, account management or consulting experience working with accounts of various sizes
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt
- Strong customer-facing and presentation skills with the ability to establish credibility with executives

  • Customer Success Manager

    3 days ago

    Brisbane, Australia Trapeze Group Limited Full time

    Job Summary: The Customer Success Manager excels at helping Bus Operators succeed, thereby positioning us as the strategic long-term software solutions relationship in the Bus Industry. **Job Description**: Why Trapeze? Trapeze Group is a global public transport technology leader. We partner with transport authorities and operator organisations to solve...

  • Customer Success Manager

    2 days ago

    Brisbane, Queensland, Australia Trapeze Group Limited Full time

    Job Summary:The Customer Success Manager excels at helping Bus Operators succeed, thereby positioning us as the strategic long-term software solutions relationship in the Bus Industry.**Job Description**:Why Trapeze?Trapeze Group is a global public transport technology leader. We partner with transport authorities and operator organisations to solve...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Australia etrainu Full time

    Location- Brisbane - Department- Customer Success - Type- Full Time We are currently looking for a Customer Success Manager to deliver exceptional customer service and provide our clients the solutions and support to achieve their goals. This role will be reporting to the Head of Customer Success and based in the Brisbane...

  • Customer Success Manager

    7 days ago

    Brisbane, Australia Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are...

  • Manager, Customer Success

    1 week ago

    Brisbane, Australia Simpro Full time

    First Things First - What We Can Offer You - Delicious, free, chef-prepared lunch daily on site - Fully-equipped, free on-site gym - Hybrid working arrangements - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun...

  • Customer Success Manager

    1 week ago

    Brisbane, Queensland, Australia etrainu Full time $70,000 - $120,000 per year

    etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products.As a Customer Success Manager, you will be building strong relationships with etrainu's client base, ensuring their successful adoption & utilisation of our product,...

  • Customer Success Manager

    1 week ago

    Brisbane, Queensland, Australia Etrainu Full time

    Location- Brisbane- Department- Customer Success- Type- Full TimeWe are currently looking for a Customer Success Manager to deliver exceptional customer service and provide our clients the solutions and support to achieve their goals. This role will be reporting to the Head of Customer Success and based in the Brisbane headquarters.**Responsibilities**:-...

  • Manager, Customer Success

    7 days ago

    Brisbane, Queensland, Australia Simpro Full time

    First Things First - What We Can Offer You- Delicious, free, chef-prepared lunch daily on site- Fully-equipped, free on-site gym- Hybrid working arrangements- Ground-breaking parental leave program- Up to 4 weeks' annual "Work from Anywhere" benefit- Second-to-none product training- Opportunities for growth, development and career progression- Fun team...

  • Customer Success Manager

    6 days ago

    Brisbane, Queensland, Australia Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are...

  • Customer Success Manager

    3 days ago

    Brisbane, Queensland, Australia etrainu Full time

    Overview etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products. Responsibilities As a Customer Success Manager, you will be building strong relationships with etrainu's client base, ensuring their successful...