Principal Advisor

A vacancy currently exists in our, Governance and Compliance team for a Principal Advisor. We have office locations throughout Queensland.You'll be part of a dynamic and diverse culture, working alongside supportive and passionate people.
We seek to improve work health and safety, electrical safety and workers' compensation performance through regulatory and policy frameworks and the provision of evidenced-based services and advice. We also develop, implement and maintain policy and legislation relevant to industrial relations in Queensland.
As a Principal Advisor within Governance and Compliance, you will be part of an efficient flexible and responsive team that strives for to keep all Queenslanders safe around electricity.

**Some of your responsibilities will include**:

- Lead and coordinate team members through the monitoring of workload and provision of advice
- Contribute to the development, implementation, and ongoing improvement of ESO organisational risk management initiatives
- Manage and report on ESO customer complaints and contribute to the continual improvement of customer complaint management processes
- Prepare high level written and verbal advice to the management on processes, and operations in the form of reports, ministerial briefs and other correspondence, including timely responses to critical and sensitive issues
- Actively utilise strategic thinking to lead the development, implementation, maintenance, evaluation, and management of systems, tools

To be successful in this role you, we'll consider how well you:

- Understand the organisation's objectives and aligns operational activity accordingly. Provides direction to the team and others, sets work tasks and communicates expected outcomes. Gathers and investigates information and monitors this within the context of the organisation.
- Review organisational performance, identifies opportunity for continuous improvement and capitalises on the expert knowledge and skills of others.
- Establishes clear plans and timeframes, commits to achieving quality outcomes.
- Build and sustains relationships with a network of key people internally and externally, recognises shared agendas and works towards mutually beneficial outcomes.
- Operate as an effective representative of the organisation, challenges important issues constructively, shows initiative and proactively steps in and does what is required. Able to move forward despite setbacks and responds to pressure in a positive manner.
- Confidently present messages in a clear concise and articulate manner and tailors communication style and message to suit the audience. Approaches negotiations with a strong grasp of the issues and strives to deliver mutually beneficial outcomes.

This role will challenge and develop your ability to lead governance and compliance activities and initiatives, influence others, and work across boundaries to build strong networks to deliver clear, future-focused outcomes in a dynamic environment

**What you will get out of it**:

- Be part of the solution to keep Queenslanders safe around electricity, at work, home and in the community.
- See the direct impact of your role in the community.
- Access a range of benefits as part of your employment experience with the Queensland Government including flexible work, health and wellbeing programs, competitive salary and superannuation, support for development, employment security and so much more.

If you are looking for more than just a job, and want to make a difference in electrical safety, then review how you will be assessed within the Position Description.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.