Principal Advisor

If you're a proactive HR professional with a background in strategic workforce domains supported by strong communication, stakeholder engagement and project management skills, we'd love to hear from you.

Join the Department of Customer Services, Open Data and Small and Family Business (CDSB) as a Principal Advisor – Workforce Strategy and Capability.
This role will be responsible for the implementation of the CDSB Strategic Workforce Plan and provide subject matter expertise across a range of strategic workforce domains. You will have the opportunity to work on new and exciting projects and help shape the workforce priorities that support CDSB in building capability, leadership and the culture for the future.

Apply now to be part of a dynamic team that values collaboration, innovation and excellence.

The HR team delivers its services through a collaborative structure, including business aligned Business Partner teams and specialised teams focused on Workplace Relations, Safety and Ethical Standards, Executive and Talent, Policy

and Programs, Workforce Strategy, Workforce Insights and HR Systems. These teams are further supported by the hrAssist team, which provides centralised support to the HR team and is the first point of contact for many HR-related queries.

The Principal Advisor - Workforce Strategy and Capability position sits within with Workforce Strategy and Capability team, which partners with the HR team and the department's leadership to align workforce planning with organisational priorities to build capability, leadership and culture for the future.

Your Responsibilities
As the Principal Advisor, you will:

• Lead the design, delivery, and evaluation of strategic workforce and capability initiatives to align with organisational priorities.
• Develop and implement workforce planning, capability development, equity and diversity strategies, and organisation culture programs to support a high-performing and inclusive workplace.
• Research, benchmark, and design innovative capability development programs, ensuring alignment with best practice engagement and delivery methods.
• Drive the development, implementation, and reporting of workforce initiatives, including workforce planning, recognition programs, and equity, diversity and inclusion strategies.
• Manage end-to-end delivery of projects, including planning, monitoring, tracking and reporting, to ensure successful outcomes within agreed timeframes and budgets.

What are we looking for?

• Individuals that thrive in a fast-paced environment and use initiative to achieve outcomes.
• Adaptable, agile and flexible to changing or conflicting priorities.
• Strong team player with an ability to coach and mentor other team members.
• Demonstrated subject matter expertise across a range of strategic workforce domains including but not limited to strategic workforce planning, workforce capability, organisational development, change management, rewards and recognition, equity and diversity.
• Skilled in planning, executing, and delivering projects efficiently, ensuring timelines and budgets are met while achieving impactful outcomes.
• Ability to align workforce capability and learning initiatives with organisational goals and objectives.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

Join our team - deliver excellence in customer service, make a difference and shape the future of Queensland. We celebrate diversity and invite applications from all backgrounds. For further information about this exciting opportunity and how to apply, please see the attached Role Description.

Applications to remain current for 12 months.
Job Ad Reference:
QLD/664473/25
Closing Date:
Wednesday, 22 October 2025
Occupational group
HR & Industrial Relations