Retail Operations Manager

2 days ago


East Melbourne, Australia Dynamic Staffing Solutions Full time

$115,384.60K + super, Monday to Friday 37.5-hour week
- Office based in Camberwell, 18 retail outlets and manufacturing in Braeside

**About Us**

With Head Office based in Camberwell, manufacturing in Braeside this business offers a variety of food products for their 18 retail shops that consist of pastries, breads, cakes, and sweets.

Reporting to the Directors the Retail Operations Manager is responsible to deliver retail and operational strategies while leading and mentoring (3) Area Managers, and 240 retail staff to drive profitable sales across multiple sites. It's going to be an incredibly busy but exciting role where no two days will be the same and you enjoy dealing with staff and understand key financials to ensure the business reaches targets.

**Tasks & Responsibilities**
- Lead a team a of approx. 13 for each store across 18 retail outlets
- Ensure all stores are managed to achieve successful targets
- Understand strategic plans (covering existing/new products, pricing, industry trends etc)
- Utilise a variety of reports, sales, gross margin, stock, expenses, net profit
- Maximising sales, revenue & growth by providing exceptional leadership
- Build key stake-holder relationships with head office, manufacturing, and retail outlets
- Understanding of health & safety, quality assurance and production requirements
- Implement and streamline OHS and Food Safety processes, procedures, and systems

**Experience & Qualifications***
- Manage retail processes to increase productivity and results
- Handle difficult problems or complaints to provide desired solutions
- Deal with internal staff or departments daily to achieve required outcomes
- Demonstrated experience working within retail food environment
- The ability to provide leadership and guidance to the team
- Strong retail sales ability who enjoys the thrill of a sale and drives sales processes
- Enthusiastic leader who is self-motivated that has a passion for retail food
- Customer orientated approach with excellent communication skills

Of course, the energy, drive, enthusiasm, and focus associated with a leadership role...and finally a love of QUALITY FOOD



  • City of Melbourne, Australia Spotlight Retail Group Full time

    We offer a vast array of jobs and career opportunities that are as diverse and exciting as the products we sell. Whether you’re looking for a role that aligns with your skills and interests or you’re open to exploring new challenges, you’ll find a variety of options to choose from. Use the search options below to discover roles tailored to your...

  • Operations Manager

    2 weeks ago


    Melbourne, Australia dnata catering and retail Full time

    **Do you want a high-flying career working for the world’s largest air services provider, based in Melbourne?** We are seeking a highly motivated and hands on **Operations Manager** with experience in a similar role to join our high-performance International Flight Catering team based at our busy Melbourne Airport facility on a full-time basis. **More...


  • Melbourne, Victoria, Australia On The Run Full time $80,000 - $120,000 per year

    OTR Group – OTR, Smokemart & GiftBox, Reddy ExpressAbout the roleReporting to the Regional Retail Operations Manager, you will join the Consumer Business as Retail Operations Manager where you will manage sites across Victoria, driving performance and growth by coaching retailers, managing key accounts, and ensuring compliance with safety and operational...


  • Melbourne, Australia Homewares Retail Full time

    Homewares Retail Well established homewares emporium is seeking a casual Retail Assistant Manager - an all-rounder with exceptional customer service skills. We are a well established homewares emporium in the inner Bayside area. Our defining point of difference is our products, our enthusiasm for design and interiors and the quality items we stock...


  • Malvern East, Australia MUJI Retail (Australia) Full time

    **Introduction**: **Description**: We are seeking a dedicated and customer-focused Full-time Retail Sales Assistant to join our team at MUJI Chadstone. As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail operations. **Responsibilities**: - Greet...


  • Melbourne, Australia dnata catering and retail Full time

    **Want to see your food soar at 40,000 ft?** **Bring your commercial food production expertise to Australia's largest inflight catering company,**serving award winning cuisine to the world's travellers.** **At dnata catering & retail the sky's truly the limit!** Unique and rare opportunity available for a full-time **Manager, Culinary Operations** at our...


  • Melbourne, Australia Country Road Group Full time

    An exciting opportunity to join the Politix support office team as Retail Operations Manager. Leading a team and acting as the conduit between our retail stores and head office, be responsible for all aspects of retail operations, from financial management, report generation and budgeting, implementing, improving and refining policy and procedure, managing...


  • Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of **Assistant Store Manager - **Operations** for our **Samsung **store in **Werribee,...


  • Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of **Operations and Service Manager** for our **Samsung **store in **Highpoint, VIC**. **Who Are...


  • Melbourne, Australia Lifeline Full time

    About the role - Empower Australians to be suicide-safe through connection, compassion and hope - Create & maintain a profitable retail operation to support life-saving services The Organisation Lifeline is Australia’s leading suicide prevention service. Lifeline has been providing access to crisis support and suicide prevention services for more than 55...