Retail Operations Manager

7 days ago

Melbourne, Australia Country Road Group Full time

An exciting opportunity to join the Politix support office team as Retail Operations Manager. Leading a team and acting as the conduit between our retail stores and head office, be responsible for all aspects of retail operations, from financial management, report generation and budgeting, implementing, improving and refining policy and procedure, managing retail incentives, coordinating new store openings and closures, managing the retail calendar.

Key Responsibilities
- Achieve financial and operational management control by managing retail sales and expense budgets, developing and implementing commercially viable initiatives, controlling policies and procedures, communicating effectively to store and enhancing business processes
- Support the creation of the annual sales and wage budgets for all retail locations, ensuring that wages align to WHL expectations and that real estate plans are accurately reflected
- Support re-forecasting sales and wages monthly, in line with performance
- Update and distribute all retail store related reporting
- Review results and identify operational improvements to achieve KPI goals’
- Ensure all retail expenses are delivered to agreed budget and develop forecasting controls in conjunction with finance to deliver agreed expense spend
- Consistently review, maintain and control the retail store incentive program thus ensuring continued motivation of store teams
- A background within retail operations having a solid, commercial understanding of the drivers across the brand and business
- Advanced skills in Microsoft Office suite, specifically Excel
- Highly commercial and numerical with the ability to communicate numbers and findings in a clear and concise way to relevant stakeholders
- Excellent communication skills
- Organised, with the ability to multi task across multiple projects

Why work for us?
- A competitive remuneration package, including incentives
- Bi-annual product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco, Politix) for you and your immediate family
- Birthday roster day off
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

What began as a vision to create European-inspired, high quality menswear from a little flagship store on Chapel Street has grown into an Australian retail success story.

Since launching our first store in South Yarra in 1975, we’ve come a long way in the past 40+ years. Though some things have changed over the years, our mission and vision still remains the same. We’re pioneers for dressing Australia’s modern man in accessible luxury, with a focus on innovative design, expert fit and tailoring, and a supreme attention to detail.

How we do this is simple: we focus on quality providing exceptional product and customer service. It’s what keep our customer well dressed no matter the occasion or dress code, and why we’re trusted amongst inspirational, fashion involved modern men for on-trend and innovative casual, careers and formalwear.

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