Systems Support Officer

2 weeks ago

Scarborough, Australia BallyCara Limited Full time

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.

At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.

We inspire healthy and happy living through our SONA® (Happiness) ethos and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Accrue a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our Lifeworks EAP and wellbeing portal

**Description**:
A permanent opportunity has become available for a professional and efficient Systems Support Officer to join our dynamic Facilities team based in Scarborough. Reporting to the Facilities Manager, this is a full-time role which will take responsibility for the effective functioning and improvement of BallyCara’s IT requirements.

The Systems Support Officer will be a hardworking and team orientated individual, with well-developed time management skills to meet our fast
- paced office environment. This role would suit recent Graduates or those looking for a new challenge and a sea change

**Skills and Experiences**:
**To be successful in this role, you will be required to have**:
Essential
- Tertiary qualification in Information Technology
- Proficient in Microsoft Office Suite, M365
- Understanding of core project coordination principles including agile methodology
- Proactive problem solving, customer-oriented design, business research and analytical skills
- Excellent written and verbal communication skills and stakeholder engagement and change
- management
- Willing to obtain National Police Check through BallyCara
- Full COVID Vaccination status

Desirable
- Experience working in the aged care or healthcare domains and understanding of the Australian Aged Care system especially the opportunities for technological transformation
- Voluntary or paid experience in IT support
- Demonstrated ability in best practice database-management, asset management skills

How to apply

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