IT Support Officer

4 hours ago

Scarborough, Australia BallyCara Limited Full time

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.

At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.

We inspire healthy and happy living through our SONA® (Happiness) ethos and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Accrue a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our Lifeworks EAP and wellbeing portal

**Description**:
Due to significant growth, we are seeking an IT professional to join our team in this brand new role. Based in Scarborough, this is a full-time opportunity for an IT Support Officer that will provide general and technical support to our teams operating across South-East QLD and Melbourne.

We are looking for someone with a genuine passion for IT, people and interest in finding solutions for the effective functioning and improvement of BallyCara’s IT systems and processes. Reporting to the Facilities Manager, this role would be perfect for a recent graduate with one to two years' experience in the field. You will be joining a welcoming, fun and professional team who is passionate about the aged care community, our clients and our employees.

**Skills and Experiences**:

- Tertiary qualification in Information Technology
- Have a good understanding of IT principles across network, server and desktop environments
- Proactive problem solving and analytical skills
- Excellent customer service and communication skills
- Ability to work autonomously and within a team environment

Desirable
- Experience working in the aged care or healthcare domains

Demonstrated ability in best practice database-management, asset management skills

If you are ready to make a strong connection with the people you work with, whilst also helping build a positive impact to our client’s lives, please provide a cover letter describing your suitability for this role with a current CV/resume. Interviews will commence immediately and only shortlisted applicants will be contacted.

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