Medical Receptionist/administrator

3 hours ago

Greenslopes, Australia The Varicose Vein Clinic Full time

We are a professional medical practice located in Greenslopes with 2 wonderful highly regarded doctors that specialise in the treatment of varicose and spider veins. We are seeking an enthusiastic, warm, and compassionate person who can provide exceptional service along with clinical and administrative support within our team. In our clinics, our patients are our number one priority (this cannot be overstated) and our 5-star Google review status reflects this. Therefore, your amazing customer service and attention to detail will assist them in their treatment journey. We also have a clinic in Robina.

**We see employment as a mutual relationship. We expect dedication and in return promise respect, support and training.**

**Ideally, you will have the following skills and experience**:

- Well presented with a mature outlook
- Passion for delivery of exceptional customer/client service
- Proven interpersonal and client/customer liaison experience
- Exposure to medical reception, billing and patient booking is an advantage
- Flexibility of work hours (start and finish times vary from day to day)
- Ability to work effectively in a small team environment
- Ability to multi-task, think on their feet and have attention to detail

**The Role**:
Our receptionist is the main face of our clinic which has a very welcoming and reassuring feel.
- Assisting patients with completing necessary forms and documentation.
- Creating and presenting treatment plans to patients
- Scheduling appointments and keeping those appointments on time.
- Keeping a clean and calm reception area; General clinic cleaning
- Processing billing and payments using medical software and processing medicare rebates
- Monitoring and ordering stationery and clinical supplies.
- Most importantly - maintaining information confidentiality at all times.
- Dictation and sending doctor letters via Medical Objects
- Assisting practitioner with hot towelling patients' legs and putting on compression stockings after treatment

Three days per week (usually Tues - Thurs) permanent part-time. No weekends. Possibility of increasing to 4 days per week in the future.

**The selection criteria are as follows**:

- Previous experience in a medical reception or similar administrative position (min 2 years) Any clinical/nursing experience would be highly beneficial
- Excellent communication skills, written and verbal
- IT savvy; working knowledge of Windows-based software systems (e.g. Outlook, Word and Excel) and web-based medical software
- An understanding of the Medicare Benefits Schedule
- An understanding of basic medical terminology
- Driver's license

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $30.00 - $35.00 per hour

Schedule:

- No weekends

**Experience**:

- Medical admin: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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