Operations Manager, Kidney Care Services

Job Description
- Operations Manager, Kidney Care Services

**Req ID**:2145

**Posting Start Date**:03/03/2025

**Advertisement End Date**:
**Work Location**:The RMH Royal Park

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

**Operations Manager, Kidney Care Services - The Royal Melbourne Hospital**
- _Join one of Australia's largest Kidney Care Services in a key nursing leadership role within a cutting-edge, multidisciplinary environment._
- _Full-time ongoing position + salary packaging + monthly ADO_
- _Drive innovation and excellence in Kidney Care Service delivery_

Are you an experienced leader in healthcare operations looking for an opportunity to drive excellence in nephrology and dialysis services? The Royal Melbourne Hospital (RMH) is seeking a dynamic **Operations Manager, Kidney Care Services**to lead one of the largest nephrology and dialysis services in Australia.

**About the Role**

As the **Operations Manager, Kidney Care Services**, you will provide strategic direction and operational leadership for RMH Kidney Care and the Department of Nephrology.**In partnership with the **Medical Director** Kidney Care Services, you will ensure high-quality, person-centred care through effective service governance. Your role will focus on enhancing clinical delivery, improving patient access, and optimizing the patient experience while achieving key performance, financial, and activity targets. We are seeking a dynamic leader with strong operational and leadership skills and a background in Nursing to drive service excellence, innovation, and quality healthcare delivery.

**Key Responsibilities**
- Provide operational leadership to the Department of Nephrology and RMH Kidney Care, ensuring service delivery aligns with RMH's strategic objectives.
- Drive clinical governance and risk management strategies to maintain the highest standards of patient safety and quality care.
- Oversee budget management, including operational, consumable, and special purpose fund.
- Foster a collaborative and supportive work environment for an interdisciplinary team.
- Lead performance monitoring against key quality indicators and service benchmarks.
- Engage with key stakeholders, including Department of Health, Safer Care Victoria, consumer groups, and regional hospital executives.
- Oversee the professional and operational responsibilities for nurses across multiple dialysis sites, including acute and satellite dialysis units in metropolitan and regional locations.

**About You**

We are seeking an experienced healthcare leader with the following experience and skills:

- Registered Nurse with the Nursing and Midwifery Board of Australia.
- Strong expertise in clinical governance, risk management, and quality improvement.
- Proven ability to manage complex healthcare budgets and resources effectively.
- Exceptional leadership and stakeholder engagement skills.
- Experience in managing large, multidisciplinary teams in a healthcare setting.
- A passion for driving innovation and service excellence in renal care.

**Why Join Us?**
- A values-based organisation, people first, leading with kindness and excellence together.
- Lead a critical and highly respected renal service within one of Australia’s premier hospitals.
- Work alongside a team committed to world-class patient care, research, and education.
- Engage with regional and metropolitan partners to enhance Kidney Care Services.
- Enjoy a supportive and diverse workplace culture that values professional growth.

If you are ready to make a significant impact in renal healthcare operations and be part of a leading team dedicated to improving patient outcomes, we would love to hear from you

**to join The Royal Melbourne Hospital and shape the future of Kidney Care**

**Advertisement Contact (Name and phone)**:Kelly Henderson - 0408 326 893