Support Services Manager

1 week ago

Parkville, Australia Compass Group Australia Full time

**New Footscray Hospital | On site**:

- **Directly enhance patient care and overall hospital efficiency**:

- **Join our team at a very exciting phase of our growth journey**

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

**THE POSITION**
- Oversee the operational and strategic management of multiple non-clinical support service departments within the hospital, including Environmental Services, and Patient Support Services
- Lead and manage departmental heads, including the Environmental Services Manager, Patient Services Manager and Duty Managers.
- Develop and implement strategic plans to ensure the seamless delivery of support services across the hospital.
- Ensure the efficient delivery of cleaning, waste management, patient transport, catering, and other essential non-clinical services.
- Recruit, mentor, and support departmental managers and team leaders to build a cohesive, high-performing leadership team.
- Develop and manage budgets for each department, ensuring cost-effective operations without compromising quality.
- Act as the primary liaison between support service departments and hospital leadership, ensuring clear communication and alignment of objectives.
- Ensure all support services meet regulatory requirements and accreditation standards, including infection control, workplace safety, and environmental standards.

**THE PERSON**
- Proven experience in managing multiple non-clinical support services in a healthcare or similar environment.
- Demonstrated understanding of hospital operations and patient-centred care principles.
- Exceptional leadership and team management skills, with the ability to inspire and motivate diverse teams.
- Strong knowledge of hospital support services, including environmental, helpdesk, and patient support operations.
- Willingness to obtain a National Police Check Clearance and Working with Children Check (WWCC).
- Wiling to obtain or provide proof of immunity for vaccine preventable diseases.
- A degree or diploma in healthcare management, business administration or related field is desirable but not essential

**THE BENEFITS**
- Multitude of salary packaging options available.
- Opportunities for professional development and growth.
- 12 weeks paid parental leave for primary carers.

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