Student Success Advisor

Full Time, Continuing Appointment_
- Reference number: 134311748**About the position**:
**As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.**
- Excellent team environment with professional growth opportunities
- Support students’ experience, wellbeing and success
- Fantastic benefits package and great Gold Coast location

**Join Australia’s top university for teaching* and enjoy staff benefits including**:

- Free staff car parking
- 36.75 hour standard work week
- Access to flexible work/work from home arrangements#
- Up to 18/26 weeks of parental leave#
- Salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Free & Confidential Employee Assistance Program available for all staff
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#

This role involves providing support and guidance to students, addressing issues that impact their transition, retention, wellbeing, and academic success. The Advisor will work closely with a primary faculty and collaborate with Student Affairs and Service Quality teams to support students within the BondCare Model.

Key Responsibilities:

- Serve as the first point of contact for students from transition to graduation.
- Provide timely and targeted information and proactive interventions.
- Develop strategies with students to access resources and connect with specialist services.
- Demonstrate understanding of diverse student issues and relevant HE and visa regulations.
- Collaborate with internal stakeholders to deliver high-quality, culturally appropriate support.
- Case manage complex support needs and contribute to feedback and evaluation for service improvements.

**About the person**:
Applicants should demonstrate the following:

- Relevant HE qualification in human services, social work, education, or related field, with at least 2 years of experience.
- Understanding of student transition, retention, and holistic wellbeing in higher education.
- The ability to stay informed about relevant changes to University strategy, legislation, or policy as it pertains to their role.
- Strong, culturally aware interpersonal and communication skills.
- Commitment to a student-centric approach, delivering solution-focused outcomes.
- Experience in creating written and digital content for diverse audiences.
- Ability to perform diverse tasks efficiently, using initiative and sound judgement.
- Current blue card.

**Salary details**:
The salary for the position commences at $96,064.75 per annum, plus 12% superannuation.

**Additional information**:
**Application and submission details**:
For further details regarding this appointment, please reference the Position Description and Selection Criteria.

**Applications close: 11:59pm, Sunday 16 March 2025.**

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

**For more information, visit**Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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**Applications close**:
16th March 2025