Risk, Audit and Compliance Manager

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

Due to an exciting phase of transformation and expansion, a new opportunity exists for a Risk and Compliance Manager to join Gallagher Bassett’s Risk, Audit and Compliance team. The team are responsible for the development and maintenance of all GB’s risk frameworks as well as overseeing all risk management activity, compliance activity (regulatory and contractually) and audit activity, both internal and external. Their vision is to be a valued business partner enabling Gallagher Bassett to balance risk and reward, in making well-informed decisions, leading to superior strategic outcomes.

This opportunity will see you leading the delivery of the Compliance & Audit Framework for various operational divisions with the assistance of Senior Risk and Compliance Advisors and the support of a national team. In addition to this, you will support the business in developing best practice risk management.

**Responsibilities**:

- Develop and oversee risk-based, client-focused and value-adding risk and compliance frameworks including scopes of audit, delivery of audit activity, reviewing risk audit and compliance reports, reporting to regulatory bodies, track and report on progress of the business performance against agreed audit action plans / risk management strategies and improvement opportunities, risk profiling, development of risk appetite metrics and reporting, oversight of external audits and incidents/complaints, assess potential fraud risks and develop fraud protection tools.
- Build great working relationships as a key liaison with clients, external auditors, senior leadership team, risk governing bodies, oversight of the business risk profile and activity within our risk management system;
- Participate in organic client growth and feedback opportunities to our internal client support teams;
- Foster open, transparent and trusting relationships with our internal and external clients.

Qualifications:

- Tertiary qualifications and extensive experience in risk, compliance and/or audit. Exposure to the insurance or financial services industries will be highly regarded;
- Demonstrated success in leading and embedding a quality improvement culture;
- Highly developed communication skills, with the ability to engage at all levels of organisation;
- Strong statistical, analytical, interpreting and reporting skills;
- Ability to read and interpret different legislation, regulation and contracts;
- Excellent time management skills, with the ability to adapt to changing priorities and deadlines.