Performance Reporting Specialist

1 week ago


West Perth, Australia Downer Group Full time

**The communities we serve are at the heart of our operations.**

Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to _enable our communities to thrive.**Join us on the journey.**

We currently have an opportunity for a **Performance Reporting Specialist **to join our team based in West Perth. This role will be responsible for collecting, evaluating and reporting contract performance outcomes for a crucial government contract at Downer. Working in a fun and dynamic office environment with the wider team, creating a positive culture, this role will be office based full time and standard business hours.

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Track and report on contract Key Performance Indicator’s by developing various Power BI templates to track and monitor work activity.
- Assist with report preparation for all contract reporting requirements.
- Create and prepare internal and external stakeholder reports as required.
- Develop reporting prototypes that will improve work order completion efficiency and accuracy.
- Collaborate with other stakeholder teams within the contract to complete necessary analysis and prepare documentation in a collaborative way.Minimise risk of contract performance abatements pertaining to performance reporting and contribute towards the development of ensure contingency arrangements.

**What you’ll bring**
- Tertiary Qualification within business or similar.
- Previous experience within a performance and reporting role, supporting the delivery of required outcomes from a performance-based contract.
- Working on contractual based key performance indicators.
- Knowledge of SAP (or similar enterprise systems), payroll, WMS, CRM is desirable.
- Experience in producing accurate written documentation for a non-technical audience.Experience in creation and maintaining of Microsoft Power BI dashboards.

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.



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