Office Administrator/client Relationship Officer

**Client Relationship Officer**

**Job Summary**:
We’re looking for an enthusiastic client relationship officer to join our team and engage with clients to ensure their visit is first class.

Prosper Health Collective is a Premium Multidisciplinary Health Service located in Booragoon, Stirling and Canning Vale. This role will be primarily based at the Stirling office but may require some shifts from the Booragoon office.
- You will be exposed to a variety of administration duties
- You will be part of a committed team with a great work environment
- You will enjoy a fast paced and challenging role
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**About the role**:
You’ll be responsible for:

- Managing client appointments in person and over the phone;
- Day to day running of the office and meet and greet patients;
- Processing of patient invoices and receipting of consultations;
- Data entry;
- General clerical duties as required.

You will also be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment.

So what are we are looking for in our newest team member?
- You must love people and enjoy getting to know new people quickly.
- You are somebody who shows initiative, and you are always looking for things to do.
- You thrive on a fast-paced work environment with a remarkable ability to multitask.
- You can work on your own, knowing that everything falls on you.
- You are somebody who communicates well and possesses a great phone manner. You smile when you answer the phone, and always go the extra mile to help out.
- You are a quick learner. You have great computer skills and are willing to learn our internal systems.
- You love to work - you are always willing to give 100% and you actively participate in the success of the business.
- You have great integrity. You are trustworthy and honest.
- You can follow direction and you are happy to receive constructive feedback
- You can effectively prioritise your time
- You have a great sense of humour, and you are a passionate and motivated person.
- You are competent in daily reception duties, and able to learn new things quickly.
- You are proficient with the use of English language and have great communication skills both online and in person.
- You pride yourself on maintaining a clean environment, and are willing to do the unappreciated, but necessary tasks such as cleaning

Our team members are mentored regularly, trained thoroughly, highly supported and rewarded well.

Here are the benefits of working with us:

- You get regular mentoring and in-house continuing education
- You are part of a very strong and committed team and you get to learn from other team members who are aligned with our vision
- You get to help us with creating new ways to do business
- You get to play a part in helping people improve their wellbeing
- You get excellent work conditions
- You mix with people who love their work

Salary is in line with Health Professionals and Support Services Award and will be based on experience.

At present we are looking for a permanent part time team member that has the flexibility to meet the needs of the practice. We anticipate that the role wil initially be Monday to Thursday with varying hours each day ranging the span of our opening hours which are 8am to 7pm. The role may progress into a fulltime position.

You must be willing to travel to our Booragoon office for training and may be required to work there on occassion for leave cover and so forth.

We have a unique business culture, and we’re continually taking on new ideas to ensure we provide the best possible care for our clients. This is a demanding but rewarding role.

Attn: Kellie Cassidy (Director)

Contact Details: Prosper Health Collective, 107/150 Riseley St Booragoon WA 6154, Ph; 6381 0071;
**Only shortlisted applicants will be contacted**

**Job Types**: Part-time, Permanent

**Salary**: $48,000.00 - $62,000.00 per year

**Benefits**:

- Employee mentoring program

Schedule:

- Fixed shift
- Monday to Friday
- Rotating roster

Supplemental pay types:

- Penalty rates

Work Location: One location