Product Support Sales Representative

2 weeks ago


Clayton, Australia William Adams Full time

Here is your opportunity to come join the William Adams Product Support Sales team. We are now looking for a highly motivated and customer focused **Product Support Sales Representative.**

Reporting to the Sales Manager - Product Support you will be the key contact for parts and service sales within the Eastern Suburbs of Melbourne. This is an exciting opportunity for a technically minded, top performing individual with a flair for sales to take the next step in their career.

An attractive salary package including vehicle will be offered.

**ABOUT THE ROLE**

**What a typical day will look like**:

- Growing sales and relationships with an ever-expanding customer base
- Advising customers on equipment repair needs
- Achieving territory budget by building trust and confidence with your customer base to deliver exceptional value
- Optimise current marketing programs to generate win-win scenarios
- Offering a high level of service and expertise to your customer base
- CRM reporting, including call planning, activity logging and customer updates
- Merchandising of all new Parts Products and new/current service programs
- Conduct equipment inspections to identify sales opportunities and support customers in lowest cost repair options
- Creating a positive, value added experience that differentiates William Adams and the Cat product from the competition
- Follow up on all leads and opportunities for your customer base
- Reviewing and monitoring performance against KPI’s

**ABOUT YOU**

You will have a real hunger to grow product support sales, whilst showing a true passion for delivering long term customer success. Your strong relationship building skills will compliment your previous experience and set you up for success in this pivotal role.

**What we are looking for**:

- A strong mechanical aptitude
- Proven sales experience within a similar industry (Heavy earth moving/Mining/Construction)
- Proven experience establishing and maintaining long term internal and external customer relationships
- Experience with meeting and exceeding KPI’s and targets
- Not being afraid to make and answer calls, speaking with customers and go the extra mile
- A “go getting”, self-motivated, reliable and a proven team player
- Proven ability to work autonomously, must manage time effectively

Along with a competitive remuneration package you will be provided with an iPhone, laptop and fully maintained company vehicle.

You will be joining a productive and collaborative team who are down to earth, passionate and pride themselves on living our values:
**Integrity - The Power of Honesty**
**Excellence - The Power of Quality**
**Teamwork - The Power of Working Together**
**Commitment - The Power of Responsibility**
**Sustainability - The Power of Endurance**

**APPLY TODAY **Or for any questions call Stella on 03 9566 0959.



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