Practice Manager

2 weeks ago

North Lakes, Australia Greencross Vets Full time

**Company Description** Join and lead the locally loved team at Greencross Vets North Lakes**

We are a 2 Vet, 2 consult room, tight knit clinic with a lovely and loyal client base. Our clinic is co-located within a busy Petbarn retail store, creating a network of highly engaged and committed pet owners being referred to our clinic. The clinic is well equipped and even on busy days, our team enjoy working together to provide the best care and outcomes for our patients.

This is your opportunity to lead a strong and dedicated team, enjoy work life balance, and continue to grow with the endless professional development opportunities and mental-health courses we are proud to provide.

**As Practice Manager, you will play a key role in the day-to-day success of the clinic. This is a full-time, hands-on leadership role that will see you**:

- Managing the day-to-day operations of the clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Delivering outstanding service and care to all patients and owners
- Nursing duties as required; including training and mentoring nurses

**We’re looking for a caring and passionate natural leader, someone who is ready to join a strong team and make a difference in the lives of pets and their owners Your skills and experience will include**:

- A Cert IV in Veterinary Nursing
- Experience in team management - either as a head nurse or practice manager
- Strong leadership and team building skills, with the ability to provide coaching for team members
- An extensive knowledge and understanding of veterinary nursing procedures
- Great communication and customer service skills
- A friendly, team player attitude
- Strong business acumen and organisational skills
- Experience with Rx Works preferred but not essential

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