Operations Delivery Manager

5 days ago


Sydney, Australia Qantas Airways Limited Full time

Challenge yourself to deliver the exciting and strong projects that are in pipeline in the upcoming 12 months.
- Together we’ll achieve and deliver the strategic projects and initiatives in the ports.
- 12 month fixed term position, roles available in
- Sydney, Melbourne, Brisbane, Perth.

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends, and drives every individual in our team to make tomorrow better than today for our customers. Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.

Airports are the heart of our operation. It’s here people connect with the spirit of Australia - from the confidence of seeing and interacting with our pilots, crew and ground staff, to the sheer awe that comes from watching our planes take off and land. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes that makes a difference to our customer experience.

We’ve built a high-performance culture, and you can be sure we’ll hold you to those expectations. You’ll be challenged to make the impossible possible. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other. Across the Airports team, there are many exciting initiatives planned to help us improve our operational performance and drive better experiences for our people and customers.

This position as the Operations Delivery Manager will lead the project delivery in port to achieve the business outcomes. They will oversee the end to end delivery of relevant programs, maintaining governance, oversight and management of all projects within your Airport, advising on prioritisation and resource requirements, in accordance with the strategic plan. They will work closely with local Port leadership and centralised project teams across the business to develop and implement sound change management strategies and program governance. This role will report to the Head of Port.

You’ll have
- Tertiary Qualifications in Aviation, Business or relevant operational experience.
- Experience within a commercial airline operation, Australian Airports experience essential.
- Proven project management experience, with sound knowledge of methodologies & principles
- Results driven with experience in leading or influencing high-performance teams working under pressure to deliver against deadlines.
- Experience in translating strategic objectives into operational programs of work.
- Ability to manage multiple, simultaneous programs of work and prioritise resources accordingly.
- Experience in program, project and change management with excellent communication and strong stakeholder management skills dealing with all levels and many different mediums.
- Strong networking, relationship building and stakeholder management skills
- Ability to influence and lead change without authority.
- Proven track record in the delivery of large people and process related change management programs.
- Working knowledge of industrial relations and HR processes and systems.
- Excellent interpersonal skills for dealings with internal and external customers.
- High degree of attention to detail and a high level of personal integrity.

We’re expected to drive our own learning. We’re surrounded by people with years of experience and expertise in different fields, resources that help to teach and leaders that guide the way. This gives us the support we need to rise to the challenge.

We’re committed to helping you build your career. With the support of your manager, let’s start a conversation about making your next move.



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