Administration Officer

3 days ago

Welshpool, Australia Service Stream Full time

Primary Location

Welshpool, WA
Job Description Summary

Exciting opportunity to join TechSafe’s National division, working closely with the wider administration team to provide contract support.
About the Role

Service Stream’s TechSafe division are currently seeking an Administration Scheduling Officer to join our team on a Permanent Full-Time basis, based in Welshpool WA. Reporting directly to the Operations Manager, you will be responsible for performing administrative duties to support TechSafe’s contracts

Nature of position: Permanent, Full Time

Location: Welshpool, WA

Reporting Line: Operations Manager

Key Responsibilities & Duties
- Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field
- Provide assistance with inbound reception calls and queries
- Understand and manage all work to pre-determined KPIs
- Liaise and provide support to field resources
- Provide excellent customer service ensuring maximum customer satisfaction
- Administration duties linked to billing and invoicing

This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.

About You

To be successful in this role you will have the following qualifications, skills and experience:
Essential
- Great customer service
- High attention to detail
- Sound written and verbal communications skills
- Ability to work autonomously and collaboratively as part of a team
- Excellent organisational and time management skills
- Competencies in MS Office products Word, Excel and Outlook
- Ability to work discretely with sensitive and confidential information
- Positive, proactive and professional approach and willingness to “own the job” until completion
- Desirable
- Experience in an office environment
- Experience with allocation and scheduling of work packs

Why Work For Us?

Service Stream and TechSafe are forever changing, growing and adapting to ensure we remain a leading services provider within the Telecommunications and Utilities industries - providing new challenges and development opportunities for our teams. We value our employees and their success.
- Benefits of joining us:

- Established performance and reputation
- Focus on reward and recognition
- Supportive team environment

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences
Department

Administration

How to Apply

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