Customer Service Manager

7 days ago

Brisbane, Australia Communities, Housing and Digital Economy Full time

**As a Customer Service Manager your responsibilities include**:

- Provision of leadership, guidance and support to a team, the leadership team, and all staff through the effective coordination of a range of activities such as workload and workforce management and planning, that support service delivery's vision and strategic priorities.
- Supporting a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety, learning and capability building.
- Being an active and positive member of the local leadership team, working cooperatively across all teams within the work area, and across the Service Delivery Network.
- Ensuring staff are supported to achieve excellence in their performance at work through supporting a high-performance culture that maximises potential to achieve service delivery and strategic objectives.
- Leading, modelling and fostering professionalism, accountability and ethical behaviour and supporting change.
- Leading and ensuring you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
- Field work is a regular requirement of this role. Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk.

Mandatory requirements
- Class C driver's license.
- This role supervises up to two Senior Housing Officer and five Housing Officers
- Conditions can sometimes be unpredictable requiring flexibility, and an awareness for personal safety, whilst having a focus on service excellence and a commitment to delivering high quality outcomes for customers.
- This role operates in a Housing Service Centre and in the field, which includes meeting with customers in their homes. Regional roles may involve intra-state travel overnight.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Customer Service Administrator

    1 week ago

    Brisbane, Queensland, Australia Dynamic Door Service Full time $45,000 - $70,000 per year

    BX Bunka Australia, specifically Dynamic Door Service, is looking for a competent individual to fill the role of customer service administrator for a 6 month period.  Working out of our Clontarf office, the successful incumbent will need to possess the following.Requirements:High level of Customer Service skillsHigh level of Data Entry AccuracyExcellent...

  • Community Engagement and Partnerships Manager

    2 days ago

    Brisbane, Australia My Plan Manager Full time

    Values driven organisation dedicated to ensuring clients live their best lives. - Growth based role with a key focus on building meaningful relationships. - Implement and drive your own client acquisition strategy for QLD. My Plan Manager are a community and values driven organisation who offer individualized financial management to those who are...

  • Building Manager

    7 days ago

    Brisbane, Australia The Onsite Manager Full time

    **Building Manager - TENDER OPPORTUNITY!!**: **No**: **Full Time Management employment, Brisbane City **QLD****: The Body Corporate for The Metropolis CTS 30418 seeks a dedicated and proactive Building Manager to provide 364 days of management services and to monitor and carry out the day-to-day cleaning and maintenance operations of the lots and common...

  • Customer Service Manager

    2 weeks ago

    Brisbane, Australia City Beach Australia Full time

    **We are on the lookout for a Customer Service Manager to lead the Customer Service Team based at our Distribution Centre in Murarrie, Brisbane QLD!**: **The Role**: As the Customer Service Manager, you will be responsible for leading and managing a team of Customer Representatives to ensure that the department operates efficiently and that customers have...

  • Customer Service Manager

    2 weeks ago

    Brisbane, Australia ARG Workforce Full time

    Full Time Positions - Attractive Salary - Immediate Start **Responsibilities of this role include**: - Ensuring the service department policies, procedures and standards are being administered by all staff; - Reviewing existing customer service policies and procedures and assisting with updates and refinements - Providing advice and assistance to customers...

  • Customer Service Manager

    10 hours ago

    Brisbane, Australia Vytelle Full time

    **Job Title**:Customer Service Manager **Company**:Vytelle **Reporting to**:Regional Director Australia/NZ **Location**:Brisbane **Salary Range**:Commensurate with Experience **Status**:Full-time exempt ABOUT VYTELLE We are a global precision livestock company reshaping how cattle producers worldwide unlock animal performance. Our portfolio includes...

  • Customer Service Manager

    7 days ago

    Brisbane, Australia Greenstreat Full time

    At Greenstreat we expect that every single customer receives a consistently high level of service and that every single day customers are provided a friendly, authentic and consistent service in which high-quality food & drink are a minimum of what Greenstreat has to offer. As the Customer Service Manager you will take ownership of this key deliverable...

  • Customer Service Manager

    2 days ago

    Brisbane, Australia HSBC Full time

    -Job description**Some career choices have more impact than others.** At HSBC we exist with the purpose of _Opening up a World of Opportunity_. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Customer Service Manager

    2 days ago

    Brisbane, Queensland, Australia OCS Services Pty Ltd Full time $80,000 - $120,000 per year

    We are an international facilities services company looking for a Customer Service Manager in Brisbane. As the Customer Service Manager, you will be required to support customers to whom we supply a range of specialist cleaning and Maintenance services. You will be responsible for identifying and converting new accounts and working with our bid team to...

  • Customer Service Manager

    1 week ago

    Brisbane, Australia Bank Australia Full time

    Posted: 09/04/2025 Closing Date: 23/04/2025 Job Type: Permanent - Full Time Location: Brisbane Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...