Administration Officer

2 weeks ago

Derrimut, Australia Bulla Dairy Foods Full time

Bulla Dairy Foods is 100% Australian owned and operated and has been proudly making dairy products in country Australia for six generations. We are one of Australia's oldest family-owned dairy companies and believe in our brand, our people and take pride in crafting dairy products for the world.

We currently have an exciting opportunity for an Administration Officer to join our Retail Sales team on an initial 12-month contract. Reporting into the National Business Manager, the Administration Officer - Retail Sales will assist the Retail sales team with general administration support. They will assist with timely and accurate data entry, claims management, systems management, and coordination of sale enquiries and activities.

**Your responsibilities will include**:

- Assisting Business Managers with the timely execution of the credit claims process incl. the processing of all promotional claims
- Dispute claims with claim originator as required, and agreed with the relevant Business Manager
- Work with Business Managers to regularly review past promotions, and make recommendations for future plans to optimise profitability, volume share and relationships with customers
- Assist with the timely and accurate data entry of promotional plans, including submission of paperwork to customers and entry of promotional details in Bulla systems (Blueshift)
- Liaise with the demand and account team to ensure sufficient volume of stock is available for forward-planned promotions
- Liaise with external accounts & internal functions (demand/supply & customer service) to monitor daily orders & manage any MLOR requests as they arise (Independent accounts incl. Metcash, Drakes & Spar)
- Coordinate, consolidate and complete NPD information/forms for retailers and wholesalers

**You will have**:

- Qualifications, and/or relevant training/ experience in administrative tasks,
- 3 years relevant experience
- Exposure or experience within the FMCG industry
- Knowledge of administrative systems and tasks
- Understanding of claims, and basic administrative tasks
- Good time management and organisational skills
- Proficient use of Microsoft Word, Excel & Outlook
- Excellent communication skills, results focus and team orientation
- Flexibility to handle a range of tasks with changing priorities
- Ability to communicate clearly and effectively relate with customers and internal stakeholders

**What we can offer you**:

- A hybrid working model as standard, encompassing both flexible work from home arrangements and access to our Melbourne and regional sites
- A great cultural environment in a proud, Australian family-owned business
- A variety of benefits including corporate clothing allowance, R.M. Williams discounts, delicious take-home products and free on-site parking at all our sites

This is a rare and exciting opportunity within a reputable family business. With great opportunities for personal growth and development, you'll contribute to the success of this iconic household brand with a long history and bright future.

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