Admin Officer

Are you results-driven with loads of energy? Are you passionate about sales, customer experience, and being part of a dynamic team? Tempe Tyres, a leading tyre and wheel Wholesaler with multiple branches and well-established quality brands, is looking for a results-driven Admin Officer to join our team at our Tempe Wholesale Melbourne branch.

At Tempe Tyres, we have built a reputation for providing a wide range of tyres and wheels for over 30 years. Our commitment to quality and customer satisfaction has helped us grow into a trusted name in the tyre and wheel industry. We’re constantly evolving and seeking enthusiastic individuals to help take our business to the next level.

This role is key to our continued success, and we are looking for someone who thrives in a fast-paced, customer-focused environment. The Admin Officer will report directly to the branch manager and be responsible for a variety of tasks, including sales support and administrative duties.

**Key Duties and Responsibilities**:

- Making warm outbound calls to existing customers to generate sales and follow up on previous inquiries or quotes.
- Responding to all customer inquiries regarding product information, pricing availability, delivery schedules, and back orders in a timely manner.
- Receiving inbound calls from both internal and external customers regarding sales or inquiries.
- Accurately processing and entering sales orders and quotes.
- Providing support and information to the field sales team.

**To be successful in this role, you will have**:

- Proven experience in sales and customer service.
- The ability to upsell and cross-sell at every opportunity.
- A ‘can-do’ attitude and the ability to work under pressure.
- A friendly phone manner and strong communication skills.
- The ability to think on your feet with great attention to detail.
- A background or interest in the automotive industry is an advantage, though not essential.

**Additional Information**:

- Full-time, permanent position
- Pay: $25.00 per hour
- Expected hours: 38 hours per week
- Benefits include employee discounts, uniform supplied, on-job training and upskilling, and consistent weekly overtime.

Schedule:

- 8-hour shifts, Monday to Friday
- Overtime pays and superannuation included

Experience Required:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Location:

- In-person at our Tempe Tyres - Tempe

If you think you’re a great fit for this role, we’d love to hear from you. Only successful applicants with resumes will be contacted.

Recruitment agencies are requested NOT to respond.

Pay: $25.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person