Sales Operations and Support Co-ordinator

2 weeks ago


Brisbane, Australia Aussie Broadband Full time

Introduction:
At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:

- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+)

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found here.

The good stuff
- Free internet to the value of $109 per month
- 20% off our Fetch and Mobile services
- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program
- Celebrating you With monthly rewards and recognition
- Internal training and resources for you to continue to learn, grow and achieve your career goals
- Yearly allowance for amazing Aussie merch
- Discounts at various retailers and gyms

Description:
How will you bring our values to life?

Our Sales Operations Coordinators are members of Aussie Broadband’s Sales Operation Team. As our Sales Operations Coordinator, you will put our values up in lights by delivering these activities and outcomes:
Providing admin and sales support to our business, wholesale and enterprise and government sales team including support for the production of tenders, bids and other Sales related documents
Generating quotes, contracts and orders including updating orders within our customer relationship management platforms.
Assisting with invoicing and procurement processes.
Maintaining the customer database including updating the renewals register
Providing quotations, product/service information, support and pricing details to our customers.

Skills and Experiences:
If you like the sound of that, here’s some other things we’d love to see

Excellent organisational and administrative skills.
High attention to detail
A passion for customer experience and satisfaction
Experience in telecommunication industry

Demonstrated ability to:
Solve problems “outside of the box”
Work independently and as part of a team
Learn quickly and adapt to changing situations
Effectively communicate with a wide range of people

**Job Types**: Full-time, Permanent



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