Transport Control Centre Manager

2 weeks ago

Hawthorn East, Australia Bunnings Full time

Join us and experience Bunnings from the other side of the counter

What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of gender- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

This is a rare opportunity to join our Bunnings Transport team Our team is fast-paced, high energy and work collaboratively to achieve great experience for our customers.

Reporting to the National Outbound Transport Manager, as the Transport Control Centre Manager, you will be responsible for the operational activities and people leadership across the Bunnings Transport Control Centre, to ensure cost effective & operational targets are achieved for the business.

What's involved:

- Lead a team of Transport Allocators to delivery exceptional customer service whilst optimising fleet
- Effective rostering of transportation resources to deliver productive outcomes
- Schedule, Load Plan, allocate and route volume efficiently
- Maintain compliance in relation to HVNL regulations, Fatigue Management, Mass Management, and Chain of Responsibility
- Escalation for all enquiries across managed last mile network
- Ensure department KPI Targets are met such as Safety and financial targets, DIFOT, and NPS
- Build and maintain relationships with suppliers and transport providers, ensuring performance to agreed levels

Who we’re looking for

You will be an experienced leader who is able to foster team culture while overseeing a high output team. Your strong communication skills will enable you to work effectively with stakeholders to achieve positive outcomes with a key focus on customer service. You will thrive working in a fast-paced environment where each day brings a different challenge

You’ll need:

- Previous demonstrated experience in a similar role, overseeing transport control or allocation, ideally direct to customer deliveries
- Previous experience leading a team, with the ability to effective coach and mentor
- Strong understanding across Transport, Logistics or Supply Chain, including sound understanding of CoR legislation
- Experience managing relationships and agreements with key suppliers, with the ability to negotiate and influence as needed
- Prior experience with the utilisation of a Vehicle Routing System
- Commercial acumen, with the ability to oversee P&L and Costs Centres

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at

and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

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