Cardiac Receptionist

**Hawthorn East Medical Centre** is a GP owned clinic housed in a charming Edwardian home, nestled in a leafy street with excellent access to public transport and various amenities.

**Victorian Cardiac Care** is a cardiology clinic based in Bendigo that operates out of rooms in Hawthorn East Medical Centre on Wednesdays, Fridays and some Saturdays. In addition to consultations, Dr Bala offers a range of services, including echocardiograms, stress echos, Holter and ABP monitoring.

We accommodate a team of enthusiastic medical professionals thriving to provide holistic care to people in our local community. Our doctors and administrative staff will guarantee that they will do everything possible to make sure every patient leaves our clinic fully satisfied and happy.

We work together, as a capable and caring team, to ensure our patients are provided with high quality health care services, delivered in a welcoming, friendly, supportive and inclusive environment.

We are recruiting for a casual medical receptionist to join our team.

**Your responsibilities include**:

- Billings for the Patients
- Answer phone calls and assisting with patient queries
- Booking appointments for patients
- Confirming appointments
- Check-in patients on arrival for appointments in a courteous and efficient manner
- Process patient billings
- Data entry and processing
- Open/close procedures
- Handling physical and electronic correspondence
- To exercise confidentiality in regard to patient care and all aspects of the practice.

**Desirable prior experience**
- Previous experience working in a customer facing role.
- Knowledge of practice management systems essential.
- Sound computer experience

**Desirable Attributes**
- Sound knowledge practice management software, Best Practice
- Good time management
- Great customer service
- Polite phone manner
- Sound Computer Skill

**Job Type**: Casual

Pay: $30.00 - $45.00 per hour

**Experience**:

- Customer service: 1 year (preferred)
- Best Practice: 1 year (required)
- Medical admin: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person