Sales & Service Consultants - Eoi

6 days ago

Sydney, Australia IAG New Zealand Full time

**Sales & Service Consultant**

Make a difference.

As a Sales & Service Consultant, you can have impact for customers. Here’s how
- Have real conversations and build trust.
- Be there when needed most, right from the start.
- Make their world a safer place

Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready?

**ABOUT OPPORTUNITY**

We are seeking Expressions of Interest for multiple Sales & Service consultants for our future intakes across Sydney.

Working from both your home and the office, you’ll be the first point of contact for new and existing customers and focused on converting inquiries into sales and retention outcomes. You’ll be working in a high-energy environment, while handling challenging customer conversations and evolving with the businesses changing needs.

If you’re looking for the next corporate step in your customer service career, IAG is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals. We offer flexibility, an attractive work-life balance attitude, and an engaging team environment.

These are permanent, full-time and part-time positions. You’ll be working Monday to Friday with some public holidays, shifts allocated between 8:00am - 8:00pm (rotating roster), so you need to provide full availability to work within these hours. Rosters will be issued 4 weeks in advance. Your IAG journey will commence with a comprehensive 8-week induction (fully paid).

**ABOUT YOU**
- Previous customer experience, for example, sales, hospitality or retail.
- A willingness to learn, develop and self-motivate.
- Solutions focused, with the ability to think critically and analyse specific situations.
- Basic computer skills - ability to troubleshoot basic tech.

**Please Note**: To work from home, you’ll need: high speed internet connection and a private home office set up.

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD 13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG, you’ll enjoy:

- Grow your financial future with 13% superannuation as standard.
- Access up to 50% discount on general insurance
- Carers and parents hub and support.
- Receive meaningful recognition through an award-winning system
- Welcome Back cash bonus when returning from parental leave.

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

We’re ready for you.

**What’s next?

  • Amp Bank Customer Service Consultant Expression of

    1 week ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** AMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians. Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of “helping people own...

  • Amp 2026 Accounting

    2 weeks ago

    Sydney, Australia AMP Full time

    AMP 2026 Accounting & Finance Graduate Program **About AMP** If you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and finances. In fact, we're the only financial services business that helps our one million customers through every stage of life - from opening their first bank account, to...

  • Senior Security Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Senior Security Service Consultant role at AMP 2 days ago Be among the first 25 applicants Join to apply for the Senior Security Service Consultant role at AMP Get AI-powered advice on this job and more exclusive features.If you live in Australia or New Zealand, you've likely heard of AMP.But at a time when society is changing, we...

  • Head Of 1st Line Risk- Amp Bank

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...

  • Head of Business Partnering, Amp Bank

    1 week ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Head of Business Partnering, Bank role is to lead the Bank Finance team (direct and virtual) to manage the P&L and Balance sheet, provide analysis and insights on key financial KPIs, help drive performance of AMP Bank and oversee financial control, statutory and regulatory reporting for the Bank. The role engages closely with the...

  • Head of National Sales

    1 week ago

    Sydney, Australia AMP Full time

    Head of National Sales If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Marketing Manager, Amp Bank

    2 weeks ago

    Sydney, Australia AMP Full time

    Marketing Manager, AMP Bank If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Reward Consultant

    6 days ago

    Sydney, Australia AMP Full time

    Reward Consultant If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    End 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s...

  • Head of National Sales

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...