IT Service Delivery Analyst

**As a Service Delivery Analyst, you will**: - Develop and maintain quality assurance standards for the QSS Customer Support Team to ensure support team staff provide an efficient and responsive service to customers - Conduct monitoring and assessments of service request outcomes completed by support team staff to verify that quality assurance standards and...

About the roleWe are seeking an experienced Systems Analyst (Service Configuration Analyst) to support the uplift and ongoing development of a large-scale Configuration Management Database (CMDB) within a complex ICT environment. The role will work closely with internal teams and external providers to ensure accuracy, quality, and consistency of...

Smile IT is searching for a Service Desk Analyst to join our team full time in our Tingalpa office This is a great opportunity to expand your skillset in a fast-paced environment.About the Role:You will be first point of contact for IT support – resolving technical issues, managing requests, and delivering exceptional customer service. You'll provide...

OverviewOur client - a well-established and forward-thinking organisation, is seeking an experienced D365 CE Analyst Engineer to join their high-performing Technology team. This role is ideal for a technically strong professional who enjoys solving complex problems, driving best practices, and delivering impactful solutions across Microsoft Dynamics 365...

**Brennan IT** At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. *** **Brennan...

Location:Canberra or Brisbane (Hybrid – 2–3 days in office)Contract:6 months + 6-month extensionStart Date:December 2025Clearance:Must have BaselineAbout the RoleWe're seeking an experienced Senior Business Analyst to support the design and implementation of a new Program and Project Management and Reporting Tool.This role will be central to defining the...

About UsRadeous IT Services Pty Ltd is a dynamic Australian IT solutions provider based in Brisbane. We specialise in IT consulting, datacentre lifecycle management, Cloudflare implementation, IT software renewals, and high-performance computing (HPC) solutions tailored to sectors such as Mining, Exploration, and Engineering. Our mission is to deliver...

**Brennan IT** We are a national company with a reputation for delivering technical excellence and high quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working arrangements -...

An exciting 12-month fixed-term opportunity has opened with our client, a leading name in the insurance industry, for a Service Desk Analyst to join their supportive team.We are looking for motivated and dedicated professionals who demonstrate a strong sense of personal accountability.This is a hybrid position, requiring 4 days in the office and 1 day from...

**Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...