Duty Manager

**Duty Manager - Lifeguard**:
At UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetics playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our memberships base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.

We’re firm believers that work shouldn’t be dull and boring Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun

Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.

**ABOUT THIS OPPORTUNITY**:
Be the go-to person on shift as the Duty Manager - Lifeguards at our Aquatic Centre. Reporting to the Team Leader - Lifeguard your role will involves running the show during times where other Duty Managers are not on shift - making sure everything runs smoothly, the place looks great, and people are swimming safely. Your focus on safety and quick response to emergencies will make a real impact. Join us in creating a secure and enjoyable space for our community.

This is a permanent part time opportunity for 25 hours + per week.

**Current availability in roster is**:

- Tuesday 4pm - 8pm
- Wednesday 4pm - 8:30pm
- Thursday 4pm - 8:30pm
- Friday 12noon - 6:30pm
- Saturday 12noon - 6:30pm

**In this role you will**:

- Be 2IC to the Team Leader - Lifeguard helping train and mentor lifeguards in the team, managing scheduled breaks, and ensuring adherence to the supervision plan, fostering a high-performing and well-trained team.
- Ensure staff understanding and completion of duties, supervising swimming activities, and managing incident responses to guarantee a safe and enjoyable experience for Aquatic Centre patrons.
- Take charge as the chief fire warden during emergencies, following the lifeguard supervision plan to maintain constant surveillance of swimming pools and surroundings.
- Execute operational procedures, from opening and closing the venue to maintaining equipment and monitoring water quality. Champion compliance with health and safety standards, conduct regular inspections, and uphold approved work practices while ensuring exceptional customer service and addressing complaints effectively.

**To be successful in this role you will have**:

- Proven ability to lead and motivate a team, coupled with a demonstrated track record of maintaining composure, remaining calm, and acting responsibly in high-pressure emergency situations.
- High work ethic, commitment to professional presentation and the ability to maintain an appropriate level of fitness throughout employment.
- Previous experience as a lifeguard is highly regarded
- Pool Lifeguard Certificate
- Blue Card
- First Aid & CPR Certificates
- Advanced Resuscitation qualification (desired)

**WORK PERKS**:
**Team Harmony**:We strive for vibrant and collaborative work environment where extraordinary teamwork is the daily norm.

**Balanced Bliss**:Embrace a commitment to work-life equilibrium with a streamlined 35-hour workweek and flexible arrangements tailored to your lifestyle.

**Access All Areas**:Enjoy complimentary entry to all UQ Sport venues, along with free equipment hire to fuel your active pursuits.

**Fit and Fabulous**:Break a sweat without breaking the bank with free access to invigorating Group Fitness programs.

**Fuel Your Day**: Sip on $2 coffees and indulge in fantastic discounts on a delectable array of food, beverages, and retail offerings at UQ Sport outlets.

**Safety Net Bonus**: Access fully subsidized income protection when putting in over 15 hours per week.

**Celebrate You**: Enjoy birthday leave and extra days off during the festive season, or choose extra leave if duty calls.

**Family First**: Revel in paid parental leave to cherish those precious family moments.

**Leave Load Extravaganza**:Score a 17.5% leave loading with the flexibility to cash in or opt for extra leisure days.

**Continuous Growth**:Get a boost with reimbursement for essential qualification renewals + Access to our learning and development programs (Ts & Cs Apply)

**Wellness Wonderland**:Access support, resources, and exclusive discounts through TELUS Health, our Employee Assistance Program provider.

**Smart Money Moves**:Explore salary sacrifice and packaging options to make your paycheck work smarter for you.

**HOW TO APPLY**:
Applications will be reviewed as they are received.

UQ Sport is an equal employment opportunity provider. We